What are the responsibilities and job description for the Administrative Assistant/Dispatcher position at Pinnacle Recruitment Services?
We are seeking a highly organized and proactive Part-Time Administrative Assistant / Dispatcher to join a busy, service-based branch office. This role serves as the central point of contact for clients and field staff, ensuring smooth daily operations and efficient scheduling of drivers. This role will average 25-30 hours per week.
The ideal candidate thrives in a fast-paced environment, enjoys balancing administrative responsibilities with real-time problem solving, and maintains a positive, professional demeanor when communicating with both customers and team members. This position plays a critical role in supporting branch operations and delivering excellent service.
Responsibilities
- Answer and manage incoming client calls with professionalism and strong phone etiquette
- Schedule and dispatch drivers efficiently to meet daily service needs
- Coordinate route adjustments and respond to scheduling changes throughout the day
- Serve as a liaison between clients, drivers, and branch leadership
- Maintain accurate records, schedules, and general office documentation
- Support day-to-day office operations and administrative tasks as needed
- Communicate updates regarding service timing, scheduling changes, or issues
- Assist with onboarding coordination and training logistics for new team members
- Help ensure smooth workflow within a 10-person branch team
Qualifications
- Previous experience in dispatching, office management, logistics coordination, or administrative support preferred
- Strong organizational and multitasking skills
- Excellent verbal communication and customer service abilities
- Ability to remain calm, solution-focused, and adaptable in a busy environment
- Proficient with basic office systems and comfortable learning new processes
- Bilingual skills are a plus, but not required
- Positive, “can-do” attitude with the ability to work independently
Work Environment
This is a collaborative, team-oriented office with hands-on leadership. The branch manager oversees multiple locations and is not onsite daily, so this role requires someone dependable who can take initiative and keep operations running smoothly.
The team culture is casual but hardworking — best suited for someone willing to roll up their sleeves and contribute wherever needed.
Compensation & Additional Information
- Pay Range: $23-27/hr
- Part-time opportunity
- Interviews available immediately
- Temp-to-hire opportunity
If you enjoy coordinating operations, communicating with clients, and being the key organizer in a growing branch office, we encourage you to apply today.
Salary : $23 - $27