Patient Access Representative

Job Type

Full-time

Description

Join our dynamic orthopedic clinic in Marietta, GA, as a Patient Access Representative and be a vital part of delivering exceptional patient care. We are seeking a dedicated professional to manage patient interactions efficiently in a busy office environment, ensuring smooth operations and a positive experience for all visitors.

Key Responsibilities

• Greet and check-in patients promptly and professionally upon arrival
• Verify patient insurance information and collect necessary documentation
• Schedule appointments and manage patient flow to optimize clinic efficiency
• Collect co-pays and process payments accurately
• Update and maintain patient records in the electronic health record (EHR) system
• Answer phone calls, respond to patient inquiries, and provide excellent customer service
• Coordinate with clinical staff to ensure timely patient care and communication
• Assist with administrative tasks such as filing, faxing, and data entry as needed
  
  

Skills And Qualifications

• High school diploma or equivalent; additional healthcare or administrative training preferred
• Minimum 6 months previous experience in a medical office or patient access office setting performing check-in functions
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask effectively in a fast-paced environment
• Proficiency with electronic health records (EHR) systems and basic computer skills
• Professional appearance and positive attitude
  
  

Pinnacle Orthopaedics fosters a collaborative and supportive environment, committed to growth and excellence in patient care. We offer competitive benefits and opportunities for professional development to help you succeed in your career.

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