PC Field Services Technician

We have an immediate opening for a PC Field Services Technician serving our clients in the Eureka Springs, Arkansas area. This is a on-site position performing field services work for one of our clients in Eureka Springs, Arkansas. You must have reliable transportation to provide on the road field services support for which mileage will be reimbursed.

With our great working environment and staff, there is no doubt that there is opportunity for growth and development on both a professional and personal level.

Pinnacle IT is a progressive, 30-year old professional technology services company serving small and medium businesses with a focus on professional services such as law firms and accounting firms. We are headquartered in Little Rock. Our focus is to provide on-site and remote IT support along with a full complement of technology services.

Our ability to execute and get the job done right the first time separates us from our competition.

This position will be primarily responsible for computer related services and repair, both remote and on-site as well as providing assistance with network related tasks on occasion. This position will require you to be on-site at a client location. Candidates must exhibit a high degree of professionalism, client service and enthusiasm.

What experience and skills are required for this job?

• High School degree, some college preferred or equivalent experience
• Microsoft, CompTIA or related certification(s) preferable
• 3 years related work experience
• Notebook, Desktop PC & printer hardware experience
• MacBooks and Apple IOS
• Windows (Linux is a plus)
• Microsoft 365 and their Office Suite
• EDR, Antivirus & anti-malware products
• Wireless technologies experience desired
• Mobile devices (smartphone, tablets, etc.) experience desired
• Windows Server and other advanced technologies a plus
• Ability to perform basic technology assessments
• Experience with current best practices in IT standards, principles, and security practices
• Ability to work as a team member with minimal supervision; self-directed and self-motivated
• Possess a valid U.S. Motor Vehicle Operators License and proper insurance with no major traffic violations; must maintain a satisfactory driving record

What are the primary job duties for this position?

• Provide high-quality troubleshooting, implementation and configuration of desktop / laptop hardware and software
• Work as part of a team to determine project requirements, goals, and implementation schedules to ensure excellence in service delivery
• Utilize effective decision-making processes to prioritize daily tasks and assignments
• After-hours evening and weekend work required as needed (on-call rotation)
• Communicate both clearly and concisely with clients, peers and management
• Perform other duties as assigned

What are the primary benefits for this position?

• Competitive salary
• Employer-paid health insurance for employee
• Optional group dental & vision insurance
• Paid time off & holidays
• Employer-paid life insurance
• Optional Retirement savings plan
• Optional supplemental insurance
• Company provided shirts/jackets
• Company provided smartphone
• Pre-approved certification assistance

How do I apply for the position?

Send your resume and your Microsoft, CompTIA or other certification credentials by responding to this posting. Qualified applicants will be contacted to schedule an interview.

Make your talents known today This is an immediate opening. Please, no phone inquiries.

Pay commensurate with experience. A background & reference check is required.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position.

Job Type: Full-time

Salary: $ $25.00 per hour

Benefits:

• Health insurance
• 401(k)
• 401(k) matching
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement

Experience level:

• Minimum of 3 years

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday

Experience:

• Field services: 3 years (Preferred)
• Windows: 3 years (Preferred)

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement

Application Question(s):

• Are you located within 30 minutes driving distance from Eureka Springs, AR 72631?

Location:

• Eureka Springs, AR Preferred)

Work Location: In person

Salary : $25