What are the responsibilities and job description for the Chiropractic Assistant (Front Desk + Clinical Support) position at Pinnacle Health Family Chiropractic?
Chiropractic Assistant (Front Desk Clinical Support)
Pinnacle Health Family Chiropractic – North Canton, OH
Part-Time | Average of 32 hours per week at Doctor’s discretion.
Schedule: Monday, Tuesday, Thursday from 8 to 6 & Friday 8 to 12pm
Position Overview
We are seeking a reliable, personable, and detail-oriented Chiropractic Assistant to join our growing practice. This role is a blend of front desk, clinical, and operational support—perfect for someone who enjoys working with people and thrives in a fast-paced, team-oriented environment.
You will play a vital role in creating a positive patient experience while helping our chiropractor and naturopath keep the office running smoothly. Chiropractic assistants are key to both patient care and daily operations, often balancing administrative tasks with hands-on support.
Key Responsibilities
Patient Experience
- Greet patients warmly and verify appointments
- Collect co-pays and process payments
- Room patients and prepare treatment spaces
- Review intake forms and assist with therapies (e-stim, sauna, etc.)
- Assist the chiropractor during ART sessions (must be able to lift up to 35 lbs)
Front Desk & Administrative
- Schedule and confirm appointments (phone, email, in-person)
- Answer calls, manage voicemails, and respond to patient inquiries
- Maintain accurate patient records and documentation
- Process payments and assist with insurance details
- Balance and close out the cash drawer daily
- HIPAA compliance and complete training
Inventory Management
- Track clinical and office supplies
- Order inventory proactively
- Receive, label, and organize incoming products
Clinic Operations & Team Support
- Maintain cleanliness of treatment rooms, reception area, and shared spaces
- Sanitize equipment and ensure rooms are ready for each patient
- Assist with marketing efforts (events, social media, patient follow-up)
- Support team members and provide coverage when needed
Qualifications
- High school diploma (or equivalent) required
- Insurance billing and remittance experience required
- Previous experience in a chiropractic, medical, or therapy office required
- Strong organizational and multitasking skills
- Excellent communication and customer service skills
- Comfortable handling payments and POS systems
- Basic computer skills (scheduling software, Microsoft Office, EHR systems a plus)
- Physically able to assist in treatment rooms throughout the day
- Passion for a natural/holistic lifestyle and belief in the care we provide
What We’re Looking For
- Friendly, welcoming personality
- Reliable and punctual
- Detail-oriented and proactive
- A true team player who enjoys helping others
How to Apply
Please send your resume along with a short introduction about yourself and why you’d be a great fit for our office.
Pay: From $17.00 per hour
Work Location: In person
Salary : $17