Business Support Supervisor

This position would provide support to the Director of eBanking and eBanking Manager in the area of business internet banking services along with the other PBFB Supervisors.

• Provides support in electronic business banking services including PinnBank for Business Password Unlock/Resets, Business PinnDocs/eDocs, Business Mobile, Business Bill Pay, File Maintenance Verification, Fedline Review.

• Provides support and training for the PBFB Representatives as well as branch personnel.

• Provides day to day management support and direct supervision of PBFB Rep I and II for named services in a manner that promotes customer service in line with bank expectations.

• Assists with the development and implementation of internal controls for selected products. Participates in the annual risk assessment for products/services offered. Investigates and recommends automated solutions for internal control concerns.

• Assists in the marketing of bank services to customers and non-customers through electronic communications.

• Regular and reliable attendance.

Other duties as assigned by supervisor.

Must be able to read computer screens and reports

Must be able to communicate with customers

Must be able to operate a computer

Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry or otherwise move objects. Job involves sitting most of the time and walking and standing some of the time.

NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills, require of personnel so classified.

We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.

We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.

As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.

At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.

We also offer personal banking services, including accounts, mortgages, personal loans and technology products.

We use application review steps designed to ensure mutual fit. Generic or automated submissions may not progress.

We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other Full-Time benefits include:

*Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at personnel@pinnbank.com or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the [EEO KNOW YOUR RIGHTS] and [PAY TRANSPARENCY STATEMENT].