Human Resources Specialist - Service Delivery

Overview

170 Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our team of industry subject matter experts.

The Human Resources Specialist supports various of human resources administration tasks, processes, and programs including: new hire, employee changes, and termination processes, recruiting, personnel file maintenance, and data entry within HR programs. In addition, the Specialist will assist with employee inquiries, and various projects. This position is remote but the candidate must be located within an hour of Dallas, TX for occasional on site meetings.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Guided by the HR manager and Director manage the employee records and ensure compliance with HR policies, data protection regulations, and labor laws.
• Post approved requisitions in ATS system; review candidates and conduct phone screens/document results within the ATS.
• Follow up with managers and Directors regarding feedback and timing of interview completion.
• Initiate and complete new hire processes, based on ATS approval steps including sending employment offers and providing benefit information to candidates.
• Process, review, and approve pre-employment background and drug screenings, escalating to the HR Manager as needed.
• Follow-up with new hires to obtain additional necessary documentation to complete the screening and onboarding process.
• Update the hiring managers on the status of the screenings and when new hires are approved to start.
• Follow-up with new hires to ensure all basic questions/concerns have been addressed.
• Coordinate the first day experience partnering with the Hiring Manager.
• Manage timely communication with employees and maintain documentation, as required by specific country laws/regulations.
• Enter new employee data into internal HR systems and provide required documentation to payroll.
• Complete new hire checklists and create personnel files in accordance with established processes and compliance requirements.
• Assist with employee changes, promotions, and terminations and prepare the necessary paperwork.
• Provide support with annual leave requests and employee relations needs.
• Actively participate in department process improvements.
• Suggest ideas for increased efficiency and employee engagement.
• Assist with special projects and reporting.
• All other duties, as assigned.
  
  

Qualifications

Associate’s degree in administration or human resources (Bachelor’s degree preferred) with two to four years of HR experience.

• Able to interact effectively across all levels and across diverse cultures.
• Serve as an effective team member.
• Strong written and verbal communication skills.
• Attentive to detail and accuracy.
• Self-motivated and results driven.
• Able to work independently under time constraints and deadlines.
• Customer service orientated.
• Proactively pursues best practices and process improvements.
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
• Able to multi-task and organize workload for effective implementation.
• Maintain confidentiality when dealing with sensitive information.
• Computer skills; Microsoft Office.
  
  

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Frequent sitting, standing, and/or walking.
• Travel, as required.
  
  

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.