What are the responsibilities and job description for the Apartment Manager position at Pinewood Management?
Job Overview
We are seeking a dynamic and highly organized Apartment Manager to lead our residential community with enthusiasm and professionalism. In this role, you will oversee daily operations, ensure exceptional resident experiences, and maintain the property’s overall excellence. Your leadership will drive leasing success, foster positive tenant relationships, and uphold compliance with all relevant regulations. This position offers an exciting opportunity to make a tangible impact in a vibrant property management environment while utilizing your expertise in property leasing, maintenance coordination, and team management.
Duties
- Manage all aspects of property leasing, including showing units, processing lease agreements, and upselling available apartments to prospective tenants.
- Oversee tenant relations by providing outstanding customer service, resolving conflicts promptly, and maintaining high levels of client satisfaction.
- Coordinate property maintenance and facilities management to ensure the community remains safe, attractive, and fully operational.
- Utilize property management tools such as Appfolio and OneSite for data entry, rent collection, reporting, and lease administration.
- Administer legal and contractual documents related to leasing, including lease or rental agreements, contracts, and Section 8 or LIHTC (Low-Income Housing Tax Credit) compliance paperwork.
- Conduct regular inspections to ensure property standards are met; handle tenant move-ins/outs and maintain accurate filing of all documentation.
- Manage budgets effectively by tracking expenses, optimizing operational costs, and ensuring adherence to financial plans.
- Enforce Fair Housing regulations and landlord-tenant laws diligently to promote a fair and compliant living environment for all residents.
Qualifications
- Proven experience in property management or real estate administrative roles with familiarity in property leasing and tenant relations.
- Strong knowledge of property management software such as Yardi, OneSite, and customer relationship management tools.
- Excellent conflict management skills coupled with effective negotiation abilities to resolve issues amicably.
- Familiarity with legal administrative processes related to leases, contracts, Section 8 housing programs, LIHTC regulations, and Fair Housing laws.
- Proficiency in Microsoft Office applications for reporting, correspondence, and data entry tasks.
- Demonstrated team management skills with the ability to lead staff effectively while fostering a collaborative environment.
- Exceptional customer service skills with a professional phone etiquette; adept at upselling apartment units while maintaining transparency.
- Experience in facilities management or property maintenance coordination is highly desirable.
- Office experience combined with strong organizational skills for filing, record keeping, and managing multiple priorities efficiently.
Join us as an Apartment Manager where your leadership fuels community success! We value energetic professionals eager to make a difference through proactive management and excellent service delivery in a fast-paced environment.
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25