Associate Director of Decision Support: Business Analytics

Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952.     PMC consists of over 130 providers, approximately 750 employees, and 16 locations. 

Benefits to support you and your family:

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally.  That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future.  For more information regarding our benefits, click here to view our benefits overview guide.

What will you do as a PMC Associate Director of Business Analytics?

The Associate Director of Business Analytics, is responsible for overseeing and executing data-driven initiatives to drive strategic decision-making, optimize operational processes, and improve overall business performance. Expertise in healthcare analytics will contribute to enhancing patient care, operational efficiency, and financial outcomes.

A day in the life of a PMC Associate Director of Business Analytics may include:

Data Analysis and Insights:

• Develop and implement data analytics strategies to extract meaningful insights from diverse healthcare data sources, including electronic health records (EHR), claims data, financial data, and operational data.
• Perform advanced data analyses, predictive modeling, and statistical analysis to identify trends, patterns, and opportunities for improvement in healthcare outcomes, patient satisfaction, and operational efficiency.
• Collaborate with cross-functional teams to define key performance indicators (KPIs) and develop dashboards and reports that track and communicate performance metrics.

Strategic Decision-Making:

• Provide data-driven recommendations to senior management and key stakeholders on strategic initiatives, including cost optimization, resource allocation, and process improvement.
• Conduct market research and competitive analysis to identify industry trends, opportunities, and potential risks to the healthcare organization.
• Collaborate with senior leadership to develop data-driven strategies that support the organization's long-term goals and objectives.

Operational Efficiency:

• Works closely with operational teams to identify areas of improvement, streamline workflows, and optimize resource allocation based on data analysis findings.
• Identify and implement process improvement initiatives to drive operational efficiency and reduce costs.
• Develop forecasting models and capacity planning tools to support resource allocation decisions and ensure optimal utilization of healthcare resources.

Team Leadership and Collaboration:

• Manage a team of analysts, providing guidance, mentorship, and performance feedback to foster a culture of continuous learning and development.
• Collaborate with internal stakeholders, including senior administration, IT, finance, operations, and clinical teams, to ensure data integrity, accuracy, and accessibility across the organization.
• Act as a subject matter expert on healthcare analytics, staying updated with industry trends, emerging technologies, and best practices.

• Performs other duties as assigned.

Required Qualifications

Education (Including Licenses and Certifications): Bachelor's degree in business, healthcare administration, data science, or a related field. Advanced degree preferred.

Experience:  

•   Proven experience (5 years) in business analytics, data analysis, or a similar role within the healthcare industry.

•   Strong understanding of healthcare operations, including clinical workflows, revenue cycle management, and healthcare regulations (e.g., HIPAA).

• Proficient in software tools such as Microsoft Excel, Microsoft SQL and MicroStrategy or similar.

•  Solid understanding of statistical analysis and data mining techniques.

•   Experience with healthcare data sources, such as EHR systems, claims data, and financial systems.

•   Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.

•   Excellent communication and presentation skills, with the ability to convey complex analytics concepts to non-technical stakeholders.

Shift: Day Shift (Monday through Friday) no weekends or holidays

Pay Type: Hourly (Non-Exempt)

The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.