What are the responsibilities and job description for the Personal Trainer position at PINEBROOK ATHLETIC CLUBS LLC?
Job Title: Personal Trainer
Job Purpose
- Actively sell, market, and promote Club Fit Personal training sessions and programs
- Plan, organize, and implement high quality personal training sessions and programs to ensure an outstanding experience
Operations
- Market yourself on the fitness floor, perform orientations, interact with members, complete appropriate workout documentation for each member at the end of every personal training session
- Follow up with clients and actively seek referrals
- Evaluate member baseline data
- Design exercise programs specific to client’s needs and goals while keeping member’s well-being in mind
- Present opportunity for client re-evaluation
- Provide adequate documentation on each client
- Adhere to program procedures and Club Fit policies regarding payment, billing, medical release, etc.
- If a client’s needs go beyond your scope of experience or knowledge, please refer to a medical professional or to Personal Trainer that specializes in that particular need
- Be responsible for achievement of customer satisfaction, revenue generation, and long-term client retention in line with company vision and values
- Perform other duties as assigned
Department Strategy and Communication
- Read and respond to all e-mails, and other communications within a 24-hour period
- Display a professional attitude, appearance and genuine hospitality
- Be knowledgeable of all Club Fit programs and schedules, not limited to personal training
- Demonstrate genuine care and concern for our community
Professional and Technical Knowledge
Ongoing Club Fit Training through 1huddle Learning Management System:
- Bloodborne Pathogens (annually)
- Emergency Response Protocol (ERP) (bi-annually)
- Sexual Harassment (annually)
- Cyber Security (annually)
Professional Certifications
- Maintain current CPR/AED Certification
- Maintain current First Aid Certification
- Maintain current National Personal Trainer Certification and/or Fitness related degree
Other
- Document continuing education courses attended through conferences, conventions or online
Teamwork
- Uphold the Principles of Professional conduct as you interact with members and fellow staff
- Provide equal and fair treatment to all
- Maintain confidentiality of all personal member information
- Provide a safe environment, free from discrimination and harassment
- Break down and return all equipment used during each training session
Job Requirements
- Attend department meetings and ongoing educational workshops and CEUs
- Report to work in appropriate Club Fit uniform and name tag
- Ability to understand and communicate both verbally and written in English
- Ability to follow directions
- Ability to work a flexible schedule as required by business needs
Physical Requirements
- Must be able to stand, walk, bend, kneel, climb stairs, and reach throughout the workday.
- Ability to lift, carry, push, and pull up to 35 pounds.
Reporting Structure
- Direct Line to Fitness Director