What are the responsibilities and job description for the Case Manager - Clarendon position at Pine Street Inn?
PSI?s Permanent Supportive Housing Department provides comprehensive,
intensive case management support to homeless and chronically homeless
individuals in housing using the Housing First Model promoting long-term
stability in housing and the end of homelessness in Boston. The Case
Manager works as part of an intensive case management team serving
tenants who may be experiencing untreated mental illness, active drug
and alcohol addiction, and other major health challenges. The Case
Manager uses a Harm Reduction, Trauma Informed approach to working with
participants, including the utilization of Stages of Change Theory and
Motivational Interviewing techniques. The Case Manager is responsible
for a specific caseload of tenants, and also for collaborating with
other housing staff on program-wide efforts to stabilize and promote the
individual growth of all PSI supported tenants. Additional case
management responsibilities include but are not limited to assisting
tenants with all required program documentation; assisting tenants with
obtaining benefits, health care, educational opportunities, employment
opportunities, and legal aid; supporting the development of tenants?
activities of daily living skills and creating individual service plans
with tenants and maintaining all necessary documentation. This role
supports the development and its tenants. Prior to the building?s formal
opening, the Case Manager may elect to work a Monday-Friday 8:30AM-5:00
PM schedule. Once the program is fully staffed and the program is
running per contractual requirements, the regular schedule for this role
is as indicated above. Required Skills: QUALIFICATIONS: The Clarendon St
Case Manager must have a clear commitment to the population we serve and
be able to work as part of a team REQUIRED: High School Diploma or
Equivalent Strong written communication skills Computer Proficiency in
Microsoft Office Products PREFERRED: Bi-lingual ? Spanish/English
KNOWLEDGE/EXPERIENCE: Strong commitment to learning and using Harm
Reduction and Motivational Interviewing skills in order to promote
improved behavioral health among tenants Knowledge of effective Crisis
Intervention techniques and ability to respond appropriately in crisis
situations Experience working as part of a team Experience working with
individuals experiencing substance abuse, mental illness, trauma,
Homelessness And/or Other Complex Disorders Experience Working With
chronically homeless individuals in Housing First programs Knowledge of
local caregiving and advocacy resources for people experiencing
substance abuse and dependence, mental illness, trauma histories, head
injury, medical illness, physical disabilities, relationship violence,
criminal and civil justice system involvement Knowledge of government
benefits systems, and Boston area service providers Experience with HMIS
intensive case management support to homeless and chronically homeless
individuals in housing using the Housing First Model promoting long-term
stability in housing and the end of homelessness in Boston. The Case
Manager works as part of an intensive case management team serving
tenants who may be experiencing untreated mental illness, active drug
and alcohol addiction, and other major health challenges. The Case
Manager uses a Harm Reduction, Trauma Informed approach to working with
participants, including the utilization of Stages of Change Theory and
Motivational Interviewing techniques. The Case Manager is responsible
for a specific caseload of tenants, and also for collaborating with
other housing staff on program-wide efforts to stabilize and promote the
individual growth of all PSI supported tenants. Additional case
management responsibilities include but are not limited to assisting
tenants with all required program documentation; assisting tenants with
obtaining benefits, health care, educational opportunities, employment
opportunities, and legal aid; supporting the development of tenants?
activities of daily living skills and creating individual service plans
with tenants and maintaining all necessary documentation. This role
supports the development and its tenants. Prior to the building?s formal
opening, the Case Manager may elect to work a Monday-Friday 8:30AM-5:00
PM schedule. Once the program is fully staffed and the program is
running per contractual requirements, the regular schedule for this role
is as indicated above. Required Skills: QUALIFICATIONS: The Clarendon St
Case Manager must have a clear commitment to the population we serve and
be able to work as part of a team REQUIRED: High School Diploma or
Equivalent Strong written communication skills Computer Proficiency in
Microsoft Office Products PREFERRED: Bi-lingual ? Spanish/English
KNOWLEDGE/EXPERIENCE: Strong commitment to learning and using Harm
Reduction and Motivational Interviewing skills in order to promote
improved behavioral health among tenants Knowledge of effective Crisis
Intervention techniques and ability to respond appropriately in crisis
situations Experience working as part of a team Experience working with
individuals experiencing substance abuse, mental illness, trauma,
Homelessness And/or Other Complex Disorders Experience Working With
chronically homeless individuals in Housing First programs Knowledge of
local caregiving and advocacy resources for people experiencing
substance abuse and dependence, mental illness, trauma histories, head
injury, medical illness, physical disabilities, relationship violence,
criminal and civil justice system involvement Knowledge of government
benefits systems, and Boston area service providers Experience with HMIS