What are the responsibilities and job description for the Administrative Assistant/Customer Service Agent position at Pine State Office Solutions?
Job Summary
We are seeking a dynamic and organized Administrative Assistant/Customer Service Agent to join our team! This role is vital in ensuring smooth office operations while delivering exceptional support to clients and visitors. You will serve as the first point of contact, manage administrative tasks, and assist with office management duties. Your energetic approach and excellent communication skills will help create a welcoming environment and keep our daily activities running seamlessly. This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive setting.
Duties
- Greet visitors, clients, and vendors with professionalism and enthusiasm, providing outstanding customer service.
- Perform data entry tasks accurately using Microsoft Office applications and QuickBooks for bookkeeping and record keeping.
- Maintain organized filing systems, handle confidential information with discretion, and ensure all documentation is up-to-date.
- Support office management activities such as supply inventory, mail distribution, and basic clerical duties like proofreading and filing.
- Assist with client communication via email or phone, ensuring timely responses and professional interactions.
Experience
- Prior office experience or administrative support is preferred; familiarity with office management tasks is a plus.
- Strong computer literacy including proficiency in QuickBooks.
- Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment.
- Bilingual abilities are highly desirable to serve diverse clients and team members.
- Demonstrated experience in customer service roles with excellent phone communication skills and professional phone etiquette.
- Knowledge of data entry procedures, clerical practices, and handling confidential information responsibly.
- Assist in sales.
Pay: $20.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $20 - $22