What are the responsibilities and job description for the Patient Treatment Coordinator position at PINE RIDGE DENTAL GROUP?
We’re seeking a compassionate, professional, and driven Dental Treatment Coordinator who is passionate about creating an exceptional patient experience. The ideal candidate is a confident communicator who helps patients move forward with treatment by building trust, answering questions, and removing barriers to care.
Responsibilities
• Guide patients through recommended treatment plans with confidence and compassion.
• Coordinate treatment scheduling for optimal patient care and practice efficiency.
• Discuss treatment costs, financing options, and dental insurance benefits clearly and accurately.
• Help patients overcome scheduling, financial, or insurance obstacles.
• Collaborate with doctors and the clinical team to ensure a seamless patient experience.
• Follow up on unscheduled treatment and maintain accurate patient records.
Qualifications
• Exceptional customer service and communication skills.
• Positive, professional, and team-oriented attitude.
• Comfortable discussing treatment plans, financial arrangements, and dental insurance.
• Strong organizational skills with attention to detail.
• Ability to build rapport, earn patient trust, and support treatment acceptance.
• Dental treatment coordinating or front office experience preferred.
If you enjoy helping patients receive the care they need while contributing to a supportive, high-performing team, we’d love to hear from you.