What are the responsibilities and job description for the Budtender position at Pine Grove Organics?
Job Title
Budtender
Job Type
Part-Time
Job Location
Pine Grove Organics
16 Park St, Brandon, VT 05733
Work Performed in a Dispensary Setting. In-Person Only.
Shift & Schedule
Saturday* – Tuesday
2:15pm-Close
*Saturday start time to be determined with candidate, between 9:45am-2:15pm.
20-25hrs/week
Starting Wage
$20.00 / Hour (Depending on Experience)
Benefits
- Employee Discount on Merch & Products
- (8) Days Paid Time-Off
- Paid Holidays (Thanksgiving & Christmas)
- Paid Training and Development
- Educational Product Samples
Job Overview
Budtenders are central to the customer experience and sales performance at Pine Grove. Reporting directly to ownership, budtenders assist in all daily operations of the dispensary, with a primary focus on customer service. Budtenders set the example for the rest of the team, ensuring excellence in attitude, care, and compliance.
Duties and Responsibilities
Customer Service & Sales Leadership
- Provide an engaging and personalized customer experience by answering product questions, providing product recommendations, and helping customers find the best product fit
- Order preparation - fulfill online orders and weigh-out cannabis on-demand
- Promotions - inform customers of new products, current promotions, and upcoming events
- Promote Loyalty Platform and encourage customers to sign-up
- Data and Reporting - monitor sales trends and success of active deals and inform store leadership
- Capture customer feedback and communicate to store leadership
- Answer Store Phone - answer questions and direct customers/vendors to the website
Operational Tasks and Work
- Maintain Deli-Counter, Deli-Station, and Pre-pack appearance & inventory levels in accordance with Safe Handling Policies
- Perform Quality Control assessment of Bulk Flower when Pre-packing and Refilling Jars
- Perform weekly inventory audits in accordance with Audit Policy
- Manage and restock sales floor inventory in accordance with Safe Handling Policies
- Receive and Record sample deliveries
- Prepare product packaging - sticker flower bags, stamp shopping bags, sticker pre-roll tubes, and apply necessary labels to all other inventory
- Summarize key shift notes via a detailed Shift Report
- Maintain dispensary aesthetic according to the PGO brand, including music selection
- Maintain dispensary cleanliness according to cleaning checklists
- Perform general office work, such as filing records, operating copy/print machines, sorting change, and other duties as assigned
Compliance
- Cash-Handling - accurately manage sales transactions, cash drops, change swaps, opening and closing the register
- Manage flow of customers throughout the dispensary
- Check customer IDs and ensure validity
- Accurately collect customer information in the POS System
- Maintain confidentiality of customer identity & information
- Maintain compliance with all local and state regulations
- Monitor security system and enforce company security protocols
Qualifications
- Intimate knowledge of cannabis genetics, grow methodologies, and cultivar profiles
- Experience in cannabis, retail, hospitality, or patient services preferred
- Participates in and embraces a team environment
- Must be computer literate
- Must be at least 21 years old and have a valid ID
- Must demonstrate ability to obtain a VT CCB Employee ID Card - preference given to current CCB Card holders
- Ability to pass a criminal background check as it pertains to VT guidelines
Education Requirements – N/A
Physical Requirements & Working Conditions
- Must be able to sit/stand for extended periods
- High-paced sales environment
- Ability to work a minimum of 5 hours a day
- Flexible schedule availability to include evenings, weekends, and holidays
- Ability and willingness to work in the following conditions:
- General office environment
- Extended computer usage
- Work environments that include exposure to, but not limited to: cannabis odors, indoor Heat & AC, motion, and noise
Pine Grove Organics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Individuals seeking employment that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Paid time off
People with a criminal record are encouraged to apply
Application Question(s):
- Why do you want to work at Pine Grove Organics?
Ability to Commute:
- Brandon, VT 05733 (Required)
Work Location: In person
Salary : $20