Development Administrator

The Pillars Community Engagement team is recruiting for a new part time staff member.  The Development Administrator would generally work 24 hours per week, Monday - Friday.

SUMMARY:   From homelessness to coming home, Pillars provides shelter, support, and solutions to address the housing needs in our community. The Development Administrator is part of the Community Engagement Team. The Community Engagement Team encourages a culture in which donors and volunteers are seen as part of the Pillars team and is responsible for connecting the resources of our community with the needs of Pillars. Community Engagement activities include fundraising, outreach to donors, grant-writing, volunteer recruitment, public relations initiatives, media relations, community involvement, and event planning. The Development Administrator supports the team by overseeing the donor database, maintaining data integrity, facilitating donor communication, and generating reports. During peak times, this role may assist with event planning and fundraising campaigns. This is a flexible part-time role (24 hours per week, M-F) with the option to work partially from home.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Has a passion for the mission of Pillars and displays agency values: Respect, Collaboration, Empowerment and Grit.
• Enters all financial gifts, grants, in-kind donations and pledges into the donor database; collaborates with the Community Engagement team to create gift entry procedures that build better relationships.
• Writes, generates and sends gift acknowledgments – letters, emails and the like.
• Maintains donor records meant to foster collective relationship building by the Executive Director, Board Members, and Community Engagement and Leadership Teams.
• With the Development Manager and Community Engagement Director, generates accurate data and analytics to enhance understanding of donors and effectiveness of fundraising activities.
• Facilitates the team’s promise-keeping to funders, donors, volunteers and other partners by creating, assigning and holding team members accountable to tasks in the database: grant reporting, sponsor payments, donor relations, volunteer follow-up, etc.  
• Partners with the team to complete event-related administrative tasks such as printing letters and managing registration; generating reports in support of event committee work.
• Provides customer service to donors and other external stakeholders.
• Assists with outreach events and community engagements when required. 
• Spends time regularly with client-facing staff, to better understand Pillars programs and those we serve.
• Other duties as assigned.

CORE COMPETENCIES:

• Confidentiality – Ability to maintain confidential information and safeguard the security of information of Pillars and our clients. Keep private information from unauthorized individuals, either within Pillars or others outside the organization.
• Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and processes.
• Building Relationships – Demonstrates exceptional relationship-building ability with volunteers, clients and consumers, tenants, agency partners, donors and potential donors, board and committee members.
• Problem Solving – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in a group problem-solving situation; remains calm when dealing with emotional topics.
• Project Management – Takes initiative to ensure projects are completed in a timely manner; demonstrates strong organizational ability; has a passion for working collaboratively with others to attain a positive outcome.
• Teamwork – Balances team and individual responsibilities. Gives and welcomes feedback; contributes to building a positive team spirit.

QUALIFICATIONS:

• High school diploma or equivalent required; some post-secondary education strongly preferred.
• Previous database or CRM systems experience required.
• 2-3 years’ experience in fundraising, membership, or business administration strongly preferred.
• Experience using Microsoft products – especially Excel – strongly preferred.
• Possess and maintain a valid Wisconsin driver’s license.
• Ability to travel locally, with access to a reliable vehicle and personal auto insurance which meets Pillars minimum requirements for liability (100/300/100).

This position is expected to work inclusively and respectfully within a diverse community and practice civility in the workplace. In addition, this position requires strong oral, written, interpersonal, and organizational skills, demonstrated integrity, and the willingness to work independently and as part of a collaborative team. This position requires knowledge of Microsoft Office suite and related technologies.  

COMPLIANCE ACCOUNTABILITIES:  The Development Administrator acts in accordance with Pillars’ policies and procedures, complete all required compliance training/continuing education within specified timeframe, and maintain a thorough knowledge of all internal operating procedures, as well as applicable laws and regulations.

WORK ENVIRONMENT:  The work environment is characteristic of a professional office setting. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION: The compensation for this position is an hourly wage of $20.08. Benefits include a retirement plan and an Employee Assistance Plan.

To Apply:

Apply through our Careers page, on Indeed or turn in a paper application at Pillars, 605 E Hancock St, Appleton, WI 54911

Pillars is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, pregnancy status, sexual orientation, gender identity, gender expression, age, disability, physical condition, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Salary : $19 - $21