What are the responsibilities and job description for the Waitstaff/Hostess position at Pignones Cafe?
Pignones Cafe in Stoneham, MA is currently hiring for Waitstaff!!
We are seeking efficient and growth oriented individuals looking to play a role in the operations of our Front of House. We are a full service and fast paced breakfast restaurant looking to grow at a fast pace during 2026. The ideal candidate will have a passion for customer service, ability to work in a fast paced environment, and strong communication skills. The role involves holding a high standard of cleanliness, a commitment to excellence, providing customers with a consistent and high level of quality. Prior experience in food service is preferred, but we will train the right candidate to be successful.
Duties:
- Communicate directly with customers and relay orders clearly to kitchen
- Cleaning and maintaining cleanliness of the Front of House
- Elite communication amongst waitresses and FOH staff
- Prepare your stations for the day
- Closing down the FOH at the end of day
- Tracking inventory and notifying management of any shortages and/or items needed
- Minimizing waste
- Communicating problems and working with the team to solve
Qualifications:
- Food safety certifications preferred (TIPS)
- Previous serving experience
- Excellent time management skills
- Ability to work in a fast paced environment while maintaining attention to detail
- Flexibility to work various shifts
Core Values:
- Service Oriented –
- High level service towards customers and co-workers
- Commitment To Excellence –
- Pride in your work, operating at the highest level
- Problem-Solving –
- Tasks need to be done, you complete them.
- If there is room for improvement you communicate that and we solve the problem together
- Accountability Always –
- No task without an owner, no owner without a result.
- A job is assigned to you, you get it done.
- You are known as someone who completes what needs to be done.
- Communicate Early, Often, and Clearly –
- Issues are surfaced, not hidden.
- There is no excuse for miscommunication, if you don’t know, ASK!
Join our team at Pignones Cafe to deliver exceptional service to our community while developing yourself and our business into its best version yet!
If you have an interest in learning more about what it takes to operate and grow a small business, and in learning the different roles within a restaurant, please ask about our Manager Training Program. We look forward to hearing from you!
To receive a response to your application please provide a short written response explaining why you believe you would be a good fit to join Pignones Cafe.
The pay range listed on really.com reflects the minimum wage of $6.75 plus tips which will get you to a minimum rate of $15.50/hr.
Thank you!
Pay: $15.50 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $30