ProAVL Operations Coordinator

Pierson Computing Connection, Inc., is a woman-owned technology services company headquartered in Mechanicsburg, PA. We specialize in ProAVL design and installation, AVL installation, configuration services, and hardware sales for our customers located throughout the East Coast.

Pierson is not accepting resumes for this position from recruiting agencies.

You’ll love our vibrant culture centered on our values: Care, Be Honest, and Work as a Team.

Location 

10 Long Lane, Mechanicsburg, PA 17050.

Hourly Wages

$30.00 to $31.25 per hour.

Job Summary

The ProAVL Operations Coordinator supports and works closely with the Sales and the ProAVL design engineering teams. The primary responsibility of this role is to ensure seamless communication and data accuracy across project life cycles. Key duties include ProAVL procurement and inventory management, updating project information in the ERP, gathering technical data and specifications for proposals, and providing support for design and research and development (R&D).

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• ProAVL Procurement: Use the ERP to create purchase requisitions; issue purchase orders to vendors based on approved employee purchase requests; track receipt of items and approve invoices for purchased items; track inventory of identified items and restock goods and supplies when needed; and coordinate and place company-wide supply and internal orders.
• ProAVL Inventory Management: Receive ProAVL inventory. Maintain an organized storage area and database for ProAVL supplies and assets that reside outside of the warehouse management system. Complete physical inventories. Operate pallet jacks.
• Project Data Management: Update and maintain project information in the ERP according to established protocols. Ensure accuracy and timeliness of project records and related documentation.
• Technical Data Collection: Gather and verify technical data, specifications, and materials needed to support proposals. Collaborate with Sales and the ProAVL design engineering teams to confirm data accuracy.
• Design and R&D Coordination: Provide administrative support for design and R&D projects. Assist in the integration of technical feedback into new product or system developments.
• Communication and Collaboration: Act as a liaison between ProAVL Sales, ProAVL design, and other departments to facilitate smooth project purchasing and inventory tracking. Maintain clear and consistent communication regarding project updates and equipment timelines.
• Other duties as assigned.

Competencies

• Technical Proficiency: Intermediate competency with NetSuite or other similar ERP and general computer applications including Microsoft Word, Excel, and Outlook.
• Data Management: Strong ability to collect, organize, and analyze technical data.
• Communication Skills: Excellent verbal and written communication skills; able to clearly present technical information.
• Attention to Detail: High level of accuracy in managing project data and technical documents.
• Organizational Skills: Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
• Team Orientation: Proven ability to work collaboratively across multiple departments to achieve common goals.

Supervisory Responsibilities

This position does not have any direct reports.

Required Education and Experience

The following requirements are job-related and consistent with business necessity.

• Two or more years of experience with networked AVL solutions and related protocols, e.g., Dante, AVB, etc.
• Two or more years of experience with manufacturers such as Crestron, ETC, Sennheiser, Shure, Yamaha, Nexo, Danley Sound Labs.
• Two or more years of experience in a technical support or coordination role within a technical environment.
• Any experience as indicated in the Essential Functions and Competencies.
• Experience in a service industry customer-facing role.
• Class C (passenger vehicle) driver’s license with a clean driving record.

Preferred Education and Experience

The following requirements are job-related and consistent with business necessity.

• Industry certifications, such as InfoComm CTS.
• Five or more years of experience with networked AVL solutions and related protocols, e.g., Dante, AVB, etc.
• Five or more years of experience with manufacturers such as Crestron, ETC, Sennheiser, Shure, Yamaha, Nexo, Danley Sound Labs.
• Two years of business-to-business solution sales or estimating experience.
• Two years or more of experience in the Essential Functions and Competencies.

Additional Eligibility Requirements

Upon offer of employment, the selected candidate must pass a pre-employment drug test and Federal Criminal History, Pennsylvania State Police Criminal Record, and Pennsylvania Child Abuse History Certification background checks at Pierson’s expense.

Position Type/Expected Hours of Work

This is an hourly, overtime-eligible position working a minimum of 40 hours per week. The work schedule is Monday through Friday, with hours based on project assignments, but is usually 8 a.m. to 4:30 p.m. Some overtime is possible with management approval.

Travel

Greater than 25%. Travel is primarily throughout the U.S. East Coast. Out-of-the-area and overnight travel is required. Travel in a personal vehicle will be reimbursed at the IRS mileage rate if a company vehicle is not available.

Reports To

This position reports to the ProAVL Project Manager, ProAVL Services (interim manager, Director of ProAVL Solutions/Sales & Technology).

Physical Work Type

Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Other Duties

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job and may vary by location. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

This position is eligible for the following benefits:

• Highmark medical, dental, and vision insurance is effective on the first of the month following the date of hire.
• 4% 401(k) match.
• Paid time off starting at 152 hours a year/19 days a year. Begin accruing on day one.
• Paid holidays.
• $25 per month cell phone reimbursement.
• Long-term disability insurance. Premium 100% paid by Pierson.
• Voluntary (100% employee-paid) benefits include short-term disability, term life, accidental death & dismemberment, accident, critical illness, and pet insurance.
• All employees are eligible for Pierson’s employee assistance program, which provides free mental health, financial, and legal counseling.
• Emergency access to your pay prior to payday through ZayZoon.

We are Social

Find out more about Pierson Computing Connection, Inc. and interact with us at www.pierson.it, like us on Facebook (@PiersonCCi), TikTok (@owentheofficedog) and X (@piersoncci), and follow us on LinkedIn (pierson-computing-connection-inc), YouTube (@PiersonCCI), and Instagram (@pierson_it).

More Information

Pierson is an Equal Opportunity Employer. The full job description and equal opportunity employment statements are available upon request.

Salary : $30 - $31