What are the responsibilities and job description for the Collections Specialist position at Pierro, Connor & Strauss, LLC?
Pierro, Connor & Strauss, LLC is seeking a detail-oriented Collections Specialist to lead and execute the collections process for past-due accounts receivable across our practice groups. This role is responsible for proactive outreach, payment negotiation, dispute resolution, and partnering with attorneys and the Firm Administrator to reduce aging accounts receivable and improve cash flow. The ideal candidate has law firm experience, strong communication skills, and fluency with legal billing systems.
Key Responsibilities
Drive timely and professional contact with clients and payors regarding past-due invoices via phone, email, statements, and portals.
- Negotiate payment arrangements, document commitments and follow-up cadence.
- Escalate delinquent accounts to partners.
- Monitor aging reports (30/60/90/120 ), identify trends, and prioritize collection activities.
- Partner with relationship attorneys on sensitive outreach, client engagement strategies, and invoice approvals.
- Prepare account status briefings for attorneys and firm administrator.
Qualifications
Required
- 2 years A/R collections experience; law firm or professional services strongly preferred.
- Familiarity with legal billing practices
- Strong communication and negotiation skills; professional client-facing demeanor.
- Proficiency with Excel and billing systems; ability to analyze aging and build action plans.
- High attention to detail; accurate documentation and follow-through.
Pay: $25.00 per hour
Expected hours: 15.0 – 20.0 per week
Work Location: In person
Salary : $25