Social Service Supervisor - ADR - 2 positions

Hybrid – minimum 2 days per week in the office based on business needs. 

Why It's a Great Opportunity:

This supervisor position oversees our efforts as an Area Agency on Aging (AAA) to ensure there is a coordinated network of services to support older adults and adults with disabilities to remain safe and independent in their desired setting. In this role, you'll lead a dedicated team working directly to manage core AAA functions, such as planning, contracting, and program development. 

This is a leadership role for someone who’s passionate about working with vulnerable populations, specifically older adults and people with disabilities. Together, we ensure state-mandated requirements are met so services are delivered equitably and consistently to people across Pierce County. This is meaningful work where you can make a direct impact on community well-being.

Your day-to-day work involves providing support and guidance for your team. You will supervise program staff through complex situations, verify funded providers in the community are receiving technical support, lead through innovation, and ensure deadlines are met. This position will also collaborate with community partners and other agencies to break down barriers and open more doors for those we serve.

Why It's a Great Department: 

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county’s community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life—from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees. Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered. Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive—but thrive.

Learn more about the Human Services Department here.

The Aging and Disability Resources (ADR) Division has strong, committed, and passionate leadership.  Employees of ADR are mission-driven, talented, and diverse, speaking 28 foreign languages. We foster collaboration among teams, divisions, departments, and external partners. Our employees are engaged and caring individuals.   

How to be Successful in the Role:

In this role, the successful candidate will serve as an integral member of the ADR leadership team. You will help lead our efforts to develop a comprehensive Area Plan, develop programming specifically designed to meet the needs of older adults and adults with disabilities, manage relationships and contracts with a wide array of community based partners, and help develop and track budgets that include multiple state and federal fund sources. 

Core Daily Responsibilities:

• Oversee and supervise the programs contracted for or directly provided by a specific sub-division of the Human Services Department. 
• Recommend sub-division plans, objectives, goals, and strategies. Determine appropriate implementation and monitor progress. 
• Recommend, develop, and implement new services. Develop innovative strategies that link services as a continuum of care for clients.
• Identify and monitor service delivery and performance of providers.
• Supervise the negotiation of provider contract services and outcomes; site review process, development of evaluation protocols for services, and provide input to program monitoring staff concerning the quality of contracted service providers
• Supervise the RFP/RFQ and contracting process.
• Coordinate citizen groups, service agencies, advisory boards, and other organizations involved in the planning process.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed.  To view the complete classification, click here.

• Additional education or experience may substitute for the recruiting requirements.
• A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.
• Graduation from a four year college or university with a Bachelor’s degree in public or business administration or social work, and
• Four or more years of progressively responsible work experience that demonstrates the ability to perform the essential functions of the position
• With at least one year in a supervisory capacity required.
• Positions in specific program areas may require program-related experience, education and/or training.
• May require a valid driver’s license, or the ability to obtain the license within 30 days of employment, or otherwise meet the travel requirements of the position

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration.

To be considered for this opportunity, please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to:   www.piercecountywa.org/jobs. 
• If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title. 
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.  

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.

At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?

Salary : $97,889 - $125,377