What are the responsibilities and job description for the Insurance Agent/Customer Service Representative position at Piedmont Insurance Associates?
Company Description
Piedmont Insurance Associates (PIA) is an award-winning independent insurance agency serving a diverse range of executive personal clients and businesses of all sizes. The agency is dedicated to providing tailored consultation services to fit each client’s unique needs, whether it’s securing quick insurance policies or conducting thorough risk evaluations for financial protection. PIA prides itself on delivering customized solutions to help clients strike a balance between safeguarding their assets and managing their financial goals. With a strong focus on exceptional service, PIA has established itself as a trusted partner in the insurance industry.
Role Description
The duties consist of servicing customers online and by phone and supporting sales agents. It is a fast pasted environment where you will need to learn many systems quickly, be kind and helpful to customers- and work independently. Flexible hybrid work options may be available on a case by case basis.
Piedmont Insurance is a fast growing multi-location agency that is locally owned/operated, and is a great environment for people who thrive in a fast-paced, positive, and productive environment.
Qualifications
- Licensing in insurance (or willingness to obtain required certifications)
- Customer Service skills, including excellent communication and problem-solving abilities
- Attention to detail, organizational skills, and the ability to manage multiple priorities
- Experience in the insurance industry or a related field is advantageous (2 years preferable)
- Ability to work collaboratively in an office setting
- Licensing in insurance (or willingness to obtain required certifications)