What are the responsibilities and job description for the Generator Service Technician position at Pico Propane?
Who We Are
Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.
Why Join Us?
We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:
- Competitive hourly wage
- 401(k) with 6% company match
- Health and vision insurance
- Company paid dental insurance
- Company paid AD&D and life insurance
- Paid time off with rollover hours
- Referral bonus programs
- Home every night
Job Summary
Pico Propane and Fuels, a Meritum Energy Holdings Company, is looking for a Field Service Technician to join our generator rental fleet team in the Eagle Ford service area. The Generator Field Service Technician is responsible for maintaining, troubleshooting, repairing, commissioning, and supporting the Company's propane/natural gas-powered generator rental fleet and associated equipment, playing a critical role in maximizing fleet availability, equipment reliability, and customer uptime.
This position performs both shop and field work, including preventive maintenance, emergency repairs, startup and commissioning, equipment inspections, and technical support at customer locations, ensuring rental assets are maintained to the highest standards and ready for deployment. Because rental equipment often supports critical operations, this role requires participation in an after-hours emergency response rotation.
Essential Duties and Responsibilities:
- Perform preventive maintenance on the Company's rental fleet of propane/natural gas-powered generators
- Inspect rental units before and after deployment to verify equipment condition and readiness
- Diagnose and repair mechanical, electrical, fuel system, ignition, cooling, and control system issues
- Perform major component replacement including alternators, controllers, ignition systems, regulators, throttle bodies, batteries, and cooling system components
- Perform electrical connections associated with equipment setup, startup, commissioning, and decommissioning
- Conduct operational testing, load bank testing, and performance verification before equipment is released for rental
- Respond to field service calls to troubleshoot and repair rental equipment at customer locations
- Assist with installation, startup, recovery, and demobilization of rental equipment
- Maintain accurate maintenance history, inspection records, repair documentation, and parts usage for fleet assets
- Coordinate with Operations and Dispatch to prioritize equipment readiness and field response
- Maintain service vehicle, tools, diagnostic equipment, and inventory
- Follow all company safety policies, manufacturer recommendations, and applicable regulatory requirements
- Recommend and help implement improvements to preventive maintenance practices and fleet standardization
Schedule & Travel:
- Primary coverage area includes Eagle Ford. Occasional travel for training or SOS support may be required
- Support normal business hours during the week
- Support and available after hours for emergencies and unplanned activity including evenings and weekends to support customer needs and impacts from weather events
The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.
Qualifications:Required Skills/Abilities:
- Proven work experience as a Service Technician highly preferred
- Ability to read wiring diagrams and basic electrical schematics
- Advanced knowledge of generators and systems
- Working knowledge of single and three-phase electrical systems, engine fuel systems, and control panel
- Ability to solve problems and repair equipment on site
- Ability to effectively and efficiently use navigation tools such as GPS, smartphone apps, and/or web-based or physical maps
- Ability to maintain accurate logs and records
- Ability to carry out a series of instructions with limited supervision
- Willingness to learn, grow, and uphold a customer focused culture that continually strives to exceed expectations
- Support growth and retention efforts
Education, Certification, Licenses Required:
- Minimum 2 years of hands-on experience with generators, small industrial engines, or related mechanical/electrical equipment (generator-specific experience strongly preferred)
- Valid driver's license with a clean driving record; CDL a plus if towing equipment
- High school diploma or equivalent required; technical/trade school training a plus
Physical, Mental, and Behavioral Requirements:
The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.
- Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 50 up to 75 lbs. for approximately 90% of the work shift
- Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift
- Ability to climb, bend, kneel, and work in confined spaces as needed
- Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night
- Frequent sitting, reaching with hands and arms
- Must be able to speak and hear
- Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider
- Must pass pre-employment screening and background check
- Position may require working evening hours and weekends as needed
- Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes, airborne particles and gases is common.
The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.
Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.