What are the responsibilities and job description for the Dispenser position at Pico Propane?
Who We Are
Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.
Why Join Us?
We’re committed to supporting our team members with benefits that match our values of safety, service, and stability. Here’s what you can expect:
- Competitive hourly wage
- 401(k) with 6% company match
- Health and vision insurance
- Company paid dental insurance
- Company paid AD&D and life insurance
- Paid time off with rollover hours
- Referral bonus program
Job Summary
Pico Propane, a Meritum Energy Holdings Company in Fort Lauderdale, FL, is seeking a motivated Dispenser to support daily operations at the plant. Under direct supervision, this role handles a variety of hands-on tasks, including filling and inspecting propane tanks, moving materials, dispensing fuel to customers, and keeping the warehouse organized and safe.
Duties/Responsibilities:
- Clean, inspect, and refill empty propane tanks
- Perform inspection and service on tanks as needed, including changing valves
- Safely load, unload, and move tanks and materials around the plant and warehouse
- Dispense fuel to customers and provide excellent in-person customer service
- Interact with customers by phone or in person to provide support and product information, serving as a liaison between customers and the company
- Assist as needed with collecting and entering orders for new or additional products or services
- Forward customer questions and complaints to the assigned specialist or other appropriate staff
- Keep the warehouse and work areas clean, organized, and safe
- Follow all safety protocols and wear appropriate PPE at all times
- Follow position-specific processes and procedures
- Perform other general duties as assigned
The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.
Education and Experience:
- High school diploma or equivalent (required)
- Minimum two (2) years of customer service experience
- Experience in high-volume phone call settings (preferred)
- Experience in the oil and propane industry (preferred)
Skills/Abilities:
- Excellent interpersonal, communication, and problem-solving skills
- Service-oriented, with the ability to resolve customer concerns professionally
- Proficient with the current Microsoft Office Suite, with the ability to learn and use new tools and software as needed
Physical Requirements:
The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.
- Prolonged periods standing, walking, bending, and lifting throughout a shift
- Must be able to lift up to 50 pounds as needed to safely assist with duties around the plant
- Must pass pre-employment screening and background check
The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.
Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.