What are the responsibilities and job description for the Kitchen Ambassador - Washington D.C. position at Picnic?
Who We Are
At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits employees, employers and local restaurants.
About The Role
We are hiring a Kitchen Ambassador to serve as Picnic’s primary on site representative inside our cloud kitchen facilities. This role is essential to ensuring orders move accurately and efficiently from kitchen partners to courier pickup. You will work directly with kitchen operators, coordinate order flow, and make sure every delivery leaves the kitchen staged, sorted, and ready to go.
This is an employee role, not a contractor position.
What You'll Do
Coordinate directly with kitchen operators to receive completed orders
Verify, sort, and stage orders accurately for courier pickup
Move orders to designated pickup zones and delivery racks
Ensure orders are labeled, organized, and ready on time
Act as the primary Picnic point of contact for kitchen staff
Communicate real time updates between kitchens, drivers, and Picnic operations
Maintain clean, organized, and efficient staging areas
Support daily kitchen operations during lunch rush
Identify bottlenecks or issues and escalate as needed
Help onboard and support courier drivers at the kitchen level
Provide feedback to operations leadership on kitchen workflow improvements
Leadership Opportunity
Leadership ability is a strong plus. Kitchen Ambassadors who demonstrate ownership and operational awareness may take on additional responsibilities such as shift coordination, kitchen training support, or driver flow management.
Qualifications
Ability to lift up to 30 pounds and remain on your feet during busy periods
iPhone or Android smartphone
Strong communication skills, in person and digital
English proficiency required
Comfort working in kitchen or food production environments
Ability to stay organized and calm in a fast paced setting
Experience in food service, kitchen operations, or logistics is helpful but not required
Leadership experience or interest is a plus
Employment Details
Job Type: Part-Time
Pay: $18 - $20 an hour
Location: Washington DC, in person role inside a cloud kitchen facilities
Shift Availability: Consistent weekday, Monday - Friday, lunch time shifts
Benefits: Flexible schedule; growth opportunity within a fast growing company
Apply Now
If you enjoy hands-on operations, working closely with kitchen teams, and keeping systems running smoothly under pressure, we would love to hear from you.
At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits employees, employers and local restaurants.
About The Role
We are hiring a Kitchen Ambassador to serve as Picnic’s primary on site representative inside our cloud kitchen facilities. This role is essential to ensuring orders move accurately and efficiently from kitchen partners to courier pickup. You will work directly with kitchen operators, coordinate order flow, and make sure every delivery leaves the kitchen staged, sorted, and ready to go.
This is an employee role, not a contractor position.
What You'll Do
Coordinate directly with kitchen operators to receive completed orders
Verify, sort, and stage orders accurately for courier pickup
Move orders to designated pickup zones and delivery racks
Ensure orders are labeled, organized, and ready on time
Act as the primary Picnic point of contact for kitchen staff
Communicate real time updates between kitchens, drivers, and Picnic operations
Maintain clean, organized, and efficient staging areas
Support daily kitchen operations during lunch rush
Identify bottlenecks or issues and escalate as needed
Help onboard and support courier drivers at the kitchen level
Provide feedback to operations leadership on kitchen workflow improvements
Leadership Opportunity
Leadership ability is a strong plus. Kitchen Ambassadors who demonstrate ownership and operational awareness may take on additional responsibilities such as shift coordination, kitchen training support, or driver flow management.
Qualifications
Ability to lift up to 30 pounds and remain on your feet during busy periods
iPhone or Android smartphone
Strong communication skills, in person and digital
English proficiency required
Comfort working in kitchen or food production environments
Ability to stay organized and calm in a fast paced setting
Experience in food service, kitchen operations, or logistics is helpful but not required
Leadership experience or interest is a plus
Employment Details
Job Type: Part-Time
Pay: $18 - $20 an hour
Location: Washington DC, in person role inside a cloud kitchen facilities
Shift Availability: Consistent weekday, Monday - Friday, lunch time shifts
Benefits: Flexible schedule; growth opportunity within a fast growing company
Apply Now
If you enjoy hands-on operations, working closely with kitchen teams, and keeping systems running smoothly under pressure, we would love to hear from you.
Salary : $18 - $20