What are the responsibilities and job description for the Franchise Business Consultant position at Picklr Franchise - Utah?
Company Overview
Pickleball is exploding, and The Picklr is leading the movement. We are building the premier lifestyle and wellness brand in the fastest-growing sport in America, with 75 open clubs and rapid national and international expansion.
Position Overview
We are seeking a results-driven Franchise Business Consultant (FBC) to own the performance of a portfolio of franchise clubs. The FBC works directly with Franchise Owners to grow revenue, control expenses, and hold clubs accountable to The Picklr's operating standards. This is a high-impact role for someone who can read a P&L, build a plan, and drive owners to execute it.
Responsibilities
Club Performance and Accountability
Own the financial and operational results of an assigned portfolio of clubs. Review club P&Ls, membership trends, and key metrics regularly, set goals with owners, and hold them accountable to action plans and operating standards.
Revenue Growth and Expense Control
Identify specific opportunities to increase revenue (membership, programming, events, retail) and reduce costs (labor, utilities, vendor spend). Translate club data into concrete action items and follow through to completion.
Operational Standards and Execution
Ensure assigned clubs follow The Picklr's playbook, including membership systems, national programming rollouts, and standard operating procedures. Audit compliance and close gaps.
Programming and Member Experience
Partner with owners to launch programming, leagues, and events that drive membership growth and retention. Track results and scale what works across the portfolio.
Rapid Response and Issue Resolution
Serve as the owner's first point of contact for operational challenges. Triage issues, coordinate the right HQ resources, and resolve problems quickly.
Owner Relationships and Field Insight
Build trusted, candid relationships with franchise owners. Bring field feedback back to HQ to improve tools, programs, and processes across the network.
Qualifications
- Bachelor's degree in business, management, or a related field, or equivalent experience
- Ability to read and interpret a P&L and use data to drive decisions
- Experience in multi-unit operations, franchising, retail, fitness, or hospitality preferred
- Comfort learning new software quickly (membership platforms, CRM, reporting tools)
- Exceptional communication skills, including the ability to hold owners accountable while maintaining the relationship
- Strong problem-solving and organizational skills, with the ability to manage multiple clubs and priorities at once
- Ability to work independently and meet deadlines in a fast-paced environment
Compensation and Travel
Salary: Dependent on experience and qualifications.
This position requires 50% travel. You will be based in your assigned region with regular travel to your assigned clubs.