Shipping and Logistics Specialist

Position Summary

The Shipping & Logistics Specialist is responsible for coordinating and overseeing the shipment of products, materials, and supplies to ensure timely and accurate delivery. This role manages carrier relationships, shipping documentation, inventory transactions, freight scheduling, and logistics processes while supporting operational efficiency and customer satisfaction.

Essential Duties and Responsibilities

• Coordinate daily shipping and receiving activities to ensure accurate and timely movement of materials.
• Schedule inbound and outbound shipments with carriers, freight companies, and suppliers.
• Prepare and process shipping documents, including bills of lading, packing slips, shipping labels, customs documentation, and freight invoices.
• Verify shipment accuracy by reviewing quantities, product specifications, and customer requirements.
• Monitor shipment status and proactively communicate delivery updates, delays, and issues to internal teams and customers.
• Investigate and resolve shipping discrepancies, damaged shipments, freight claims, and customer concerns.
• Maintain accurate inventory records through ERP, WMS, or inventory management systems.
• Collaborate with production, purchasing, customer service, and warehouse personnel to support operational goals.
• Analyze shipping costs and identify opportunities for cost savings and process improvements.
• Ensure compliance with company policies, transportation regulations, and safety standards.
• Assist with cycle counts, inventory audits, and warehouse organization as needed.
• Generate and maintain reports related to shipping performance, freight expenses, and logistics metrics.

Qualifications

• High school diploma or GED required; Associate's degree in Supply Chain Management, Business, Logistics, or related field preferred.
• 2 years of experience in shipping, logistics, transportation, warehouse operations, or supply chain support.
• Experience working in a manufacturing, distribution, or industrial environment preferred.
• Strong understanding of freight methods including LTL, FTL, parcel, and expedited shipments.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Experience with ERP systems, warehouse management systems, or transportation management software preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational, problem-solving, and communication skills.
• Ability to work independently and as part of a team.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Occasionally lift and move materials up to 25 pounds.
• Ability to work in both office and warehouse environments.
• Ability to use computers, scanners, telephones, and other office equipment.

Preferred Skills

• Knowledge of inventory control practices.
• Experience negotiating freight rates and coordinating carrier performance.
• Familiarity with domestic and international shipping requirements.
• Strong analytical and data-entry skills with a high level of accuracy.
• Lean manufacturing or continuous improvement experience is a plus.

Key Performance Indicators (KPIs)

• On-time shipment percentage
• Freight cost management
• Inventory accuracy
• Shipping error rate
• Carrier performance and delivery compliance
• Customer satisfaction related to shipping and logistics activities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by applicable law.

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $65,000 - $85,000