Medical Receptionist/Physical Therapy Technician (FT)

Orthopaedic Institute of Henderson (“OIH”) is seeking a Full-Time Physical Therapy Technician/Receptionist to serve in their Physical Therapy Clinic in Henderson, NV.

If you have the passion to provide excellent customer service and go above and beyond daily, then OIH is the career destination for you! This individual will be decisive, self-driven, and dynamic; also, willing to be mentored, trained, and developed to achieve high performance and personal satisfaction.

Physical Therapy Technician Responsibilities and Duties:

• Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting the patient into physical therapy apparel or apertures.
• Provides information to patients by answering questions and requests; allaying fears.
• Helps treat patients by applying heat packs; paraffin dips; assisting patients into whirlpool; helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques.
• Educates patients by demonstrating proper use of equipment and exercise routines.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
• Ensures operation of physical therapy equipment by completing preventive maintenance requirements; following manufacturer's instruction; troubleshooting malfunctions; calling for repairs.
• Enhances physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Receptionist's Responsibilities and Duties:

• Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to a team effort by accomplishing related results as needed.
• Other duties as assigned.

Benefits:

· Generous PTO accrual plus paid holidays

· Day 1 Medical, Dental & Vision Insurance

· Company-Sponsored Life Insurance and Long-Term Disability Policies

Minimum Requirements:

· 1-2 years of Physical Therapy Office experience a plus

· Experience with patient scheduling

· Proficient in Microsoft Office

· Excellent Customer Service and Telephone skills

Other Skills Required:

· Ability to Multi-task

· Organized

· Self-Motivated

· Attention to detail

Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position requires a background check upon acceptance.

Req #3353