What are the responsibilities and job description for the Medical Receptionist (FT) at Ortho Montana position at Physicians Rehab Solution?
Ortho Montana (OM) in Billings, MT is seeking a Full-Time Medical Receptionist to join their Physical Therapy Clinic at the Downtown location.
Responsibilities and Duties:
- Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
- Protects patients' rights by maintaining the confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to a team effort by accomplishing related results as needed.
- Other duties as assigned.
Ortho Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Minimum Requirements:
- 1-2 years of Physical Therapy Office experience preferred
- Excellent Customer Service, Telephone, and Communication skills
- Experience with patient scheduling & EMR Systems preferred
Other Skills Required:
- Ability to Multi-Task
- Organized
- Self-Motivated
- Attention to detail
Comprehensive Benefits
- Medical, Dental, Vision, and Prescription Coverage
- Short-Term and Long-Term Disability
- Life and AD&D Insurance
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Voluntary Life Options
Req #3911