What are the responsibilities and job description for the Patient Care Coordinator position at Physicians Hearing Clinic?
Company Description
Physicians Hearing Clinic is a locally-owned hearing healthcare office dedicated to providing exceptional services and solutions to patients. Located in Sarasota, Florida, the clinic emphasizes precision and innovation in the field of hearing healthcare. As a trusted provider, Physicians Hearing Clinic focuses on improving the quality of life for patients through state-of-the-art hearing solutions and outstanding patient care.
Role Description
This is a full-time, on-site role located in Sarasota, FL, for a Patient Care Coordinator. The responsibilities include managing appointments, maintaining accurate patient records, providing exceptional customer service, and coordinating care for patients. This role also involves answering phone calls, educating patients on services offered, and communicating with healthcare professionals to ensure proper support for patient needs.
Qualifications
- Strong skills in Appointment Scheduling and Phone Etiquette
- Experience in Customer Service or Patient Care Coordination
- Proven ability to provide compassionate, patient, and attentive Patient Care
- Excellent verbal and written communication skills
- Highly organized with attention to detail and the ability to multitask
- High school diploma or equivalent; additional education in healthcare or medical fields is beneficial