What are the responsibilities and job description for the Billing Support Associate position at PHYSICAL THERAPY BILLING SERVICES?
Overview
Physical Therapy Billing Services is looking for a detail-oriented professional to join our Billing Operations team as a Billing Support Associate. This role is best suited for an organized, process-driven, & tech-savvy candidate!
This is a technical, back-office position focused on medical billing and coding; no prior experience is required, and we’ll provide comprehensive training for the right candidate!
If you’ve worked in high-volume customer service, retail management, administrative support/leadership, or billing roles, we’d love to hear from you.
Please note: This is a back-office, administrative position and does not directly work in a doctors office.
Your Role
- Accurately process and manage billing for medical services in compliance with current regulations.
- Apply ICD-10 and ICD-9 codes to diagnoses and procedures (training provided!).
- Consistently review and update patient accounts, ensuring billing accuracy.
- Communicate with insurance companies about claims, denials, and appeals.
- Follow up with patients and insurers on outstanding balances.
- Maintain clear and organized records of transactions, payments, and invoices.
- Partner with medical office staff to resolve billing questions.
- Keep informed on billing regulations and updates in medical coding practices.
What you bring
- Strong attention to detail & the ability to spot inconsistencies.
- Excellent communication skills - comfortable speaking with clients and insurance providers over the phone and via email.
- Strong organizational skills & the ability to manage multiple priorities/pipeline of tasks.
- A positive attitude, eagerness to learn, & a commitment to high-quality work.
- Proficiency with computers & comfort working on them daily.
Bonus skills! (But not required)
- Experience in high-level customer service, management, or leadership roles are highly valuable!
- Experience in billing, medical administration, or a support role.
- Familiarity with ICD-10/ICD-9, DRG, and/or medical collections.
- Knowledge of billing software or EHR systems.
Perks & Benefits
- Medical, Dental, Vision & Life Insurance
- Paid Time Off
- Retirement Plan
- On-the-job training and career development opportunities
Job Type: Full-time
Work Location: In person – Clare, MI
Ready to start your career in medical billing with a strong & supportive team behind you?Apply now with your resume - we look forward to meeting you!
Job Type: Full-time
Pay: $13.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you located within commuting distance of Clare, MI?
Work Location: In person
Salary : $14