What are the responsibilities and job description for the Cell Phone Technician position at Phone Fix Repair?
Job Overview
We are seeking a skilled and detail-oriented Mobile Phone Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining mobile devices, including smartphones and tablets. You will work with various operating systems such as Android, iOS, and Windows, providing technical support to customers while ensuring high-quality service. Your expertise in equipment repair and software troubleshooting will be essential in delivering effective solutions for our clients.
Responsibilities
- Diagnose issues with mobile devices and determine the appropriate repair methods
- Perform repairs on a variety of mobile devices, including soldering components as needed
- Utilize hand tools and equipment to conduct repairs efficiently
- Troubleshoot software issues across different operating systems including Android, iOS, macOS, and Windows
- Provide technical support to customers both in-store and in the field
- Maintain detailed records of repairs and customer interactions
- Analyze schematics to understand device layouts and functionality
- Collaborate with team members to improve service processes and customer satisfaction
- Assist in retail sales by providing product knowledge and recommendations to customers
Requirements
- Proven experience in mobile device repair or a related field
- Proficiency in Android and iOS operating systems; familiarity with macOS and Windows is a plus
- Strong soldering skills for component-level repairs
- Knowledge of computer hardware and software troubleshooting techniques
- Excellent analysis skills to diagnose problems effectively
- Experience with field service operations is preferred
- Ability to work with hand tools safely and efficiently
- Strong communication skills for providing technical support to customers
- A passion for technology and staying updated on the latest mobile device trends
Join our team as a Mobile Phone Technician where your skills will contribute to enhancing customer experiences through quality repairs and exceptional service.
Job Type: Part-time
Base Pay: From $12.00 per hour
Expected hours: 30 – 40 per week
Work Location: In person
Salary : $12