What are the responsibilities and job description for the Sales & Repair Technician position at Phone Doctors?
Sales & Repair Technician
Job Overview:
We are looking for a self-motivated Sales & Repair Technician to diagnose, maintain and repair cell phones and tablets for our customers. We are looking for someone who is customer focused with retail sales experience. You will be the one to ensure that exceptional service is delivered to our customers.
www.thephonedoctors.com
We offer:
- Competitive Pay - Top producers earn $40k in total yearly compensation!
- Opportunity for job growth
- Dental and Vision Insurance
- Paid Time Off
Duties and Responsibilities:
- Maintain a high level of customer service with each guest
- Upsell other products and services related to repairs and electronics including accessories and protection plans
- Troubleshoot and test various models of cell phones and tablets
- Repair defective parts on customer cell phones and tablets
- Perform retention duties in order to build relationships with out customers
- Document all work conducted in accordance with policies
- Be able to work independently and within a fast-paced environment
- Maintain a clean, safe and organized work area
- Perform other duties as assigned by manager
Qualifications:
- Must have a high school diploma or equivalent
- Be authorized to work in the United States
- Must have reliable transportation
- Minimum 1 year of retail sales experience
Job Type: Full-time
Experience:
- 1 year previous retail sales experience required
- 1 year previous cell phone repair experience required
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Cell Phone Repair: 1 year (Preferred)
- Retail Sales: 1 year (Required)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Norman, OK 73069: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000