What are the responsibilities and job description for the Cell Phone Technician Bilingual position at Phone Care & Gifts?
Job Title: Cell Phone TechnicianJob Overview
We are seeking an experienced and detail-oriented Cell Phone Technician to join our team. The ideal candidate must have hands-on experience repairing mobile devices and a strong understanding of both Android and Apple (iPhone) platforms. This role requires accuracy, efficiency, and a professional attitude when handling customer devices.
Responsibilities
- Diagnose and repair a wide range of devices including smartphones, tablets, computers, and gaming consoles
- Perform hardware repairs such as:
- Front screen and back glass replacement
- Battery replacement
- Charging port repair
- Front and rear camera replacement
- Home button and power button repair
- Troubleshoot and resolve software-related issues on:
- Android devices (Samsung, LG, Motorola, etc.)
- Apple iPhones and iPads
- Ensure all repairs meet quality and safety standards
- Test devices thoroughly before returning them to customers
- Maintain accurate repair records and document all work performed
- Keep the repair area clean, organized, and compliant with shop standards
- Work collaboratively with team members to improve efficiency and customer satisfaction
Required Skills & Qualifications
- Proven experience repairing Android and iPhone devices
- Strong knowledge of phone hardware components and repair procedures
- Experience replacing:
- Screens
- Batteries
- Charging ports
- Cameras (front and back)
- Ability to read and understand basic schematics is a plus
- Strong attention to detail and problem-solving skills
- Ability to work independently with minimal supervision
- Reliable, punctual, and professional at all times
Work Expectations (Important)
- Devices must be handled with care and responsibility
- Mistakes or incomplete repairs are not acceptable
- Technician must follow all shop procedures and policies
- Customer data privacy must be respected at all times
What We Offer
- Stable work environment
- Opportunity to grow technical skills
- Consistent workload
- Supportive team atmosphere
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Briefly list the types of phone repairs you can perform on your own (example: iPhone screen, Samsung battery, iPhone Charging port, iPad Screen replacement, etc.)
- List the computer hardware repairs you can complete independently without supervision (laptop or desktop). if none, type 'None'.
- This position requires independent, hand on repair work on customer devices. Please list at least three specific computers laptop hardware repairs you have personally completed from start to finish (include the device type and part replaced).
- list three different cell phone repairs you personally completed (include phone models repair).
- How many years of professional, hands on cell phone repair experience do you have? (if you do not have real repair experience, please type 0)
Work Location: In person
Salary : $18 - $21