What are the responsibilities and job description for the Manager, Event Security position at Phoenix Suns?
Job Summary:
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.
Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.
We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.
We are seeking an experienced and motivated Manager, Event Security, to join our team. In this role, you will support all facets of Event Security for Player 15 Group, while playing a key role in broader department initiatives.
Your Role on the Team
- Lead all aspects of event security operations for NBA/WNBA games, concerts, family shows, and private events including deployment, response and communications ensuring staff coverage is appropriate for each event profile.
- Develop and execute event-specific security plans in coordination with event management, team operations, tour security and public safety agencies.
- Serve as point of contact for event security-related incidents and emergencies.
- Build and maintain a high-performing team with a strong emphasis on safety, professionalism, and guest experience.
- Recruit, manage, and supervise full and part-time event security staff
- Ensure compliance with NBA, WNBA, and industry-wide security standards, protocols, and lead scenario-based training sessions to prepare for various emergency situations.
- Collaborate with leadership to design and implement ongoing training programs for part-time staff covering emergency response, crowd management, de-escalation, access control, and arena policies.
- Conduct regular evaluations and provide feedback to enhance team performance and readiness.
- Collaborate with cross-functional departments including Operations, Guest Services and Event Management.
- Assist in reviewing arena-wide emergency action plans and standard operating procedures.
- Prepare post-event reports detailing security performance, incidents, and areas of improvement.
- Other duties as assigned.
Your Skills and Experience
- 2 years of progressive management experience within sports, entertainment, or public venues.
- Understanding of NBA/WNBA security standards and operational intricacies.
- Experience managing large-scale security teams, training programs, and event-specific deployments and operations.
- Strong communication and collaboration skills with high emotional intelligence.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Ability and desire to obtain security certifications (CPP, NCS4, FEMA/NIMS ICS, First Aid/CPR, Crowd Manager).
- Required Education
- High school diploma or GED
- Bachelor’s degree in criminal justice, Security Management, Emergency Management, or related field or relevant experience.
The Team & Experience
We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans.
From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.
At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:
- Competitive medical, dental, vision, life and disability coverage options
- Paid vacation, sick time, volunteer time and company holidays
- 401(k) plan with Player 15 Group match
- Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
- Team swag throughout the year plus employee discounts at our Team Shop and online store
- Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
- Access to amenities, including:
- Full fitness center with locker rooms and showers
- Indoor/outdoor basketball courts
- Pickleball court
- Golf simulator and putting green
- On-site cafeteria and collaborative gathering spaces
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Questions? Reach out to the Talent Acquisition team at talentacquisition@suns.com