What are the responsibilities and job description for the Coordinator, Scheduling & Team Member Support position at Phoenix Suns?
Player 15 Group – the sports & entertainment brand behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center — is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.
Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.
We are seeking an experienced and motivated Coordinator, Scheduling & Team Member Support to join our team. In this high-impact role, you will support all facets of Part Time Scheduling & Team Member Support for Player 15 Group, while playing a key role in broader department initiatives.
What You Will Do
The work environment characteristics described here are representative of those that must be met by the Coordinator, Scheduling & Team Member Support to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact the People & Culture Talent Acquisition team at talentacquisition@suns.com
Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.
We are seeking an experienced and motivated Coordinator, Scheduling & Team Member Support to join our team. In this high-impact role, you will support all facets of Part Time Scheduling & Team Member Support for Player 15 Group, while playing a key role in broader department initiatives.
What You Will Do
- Support the hiring, onboarding, scheduling & communication for 500 arena part-time Team Members across Guest Services, Traffic Support, & Security
- Oversee monthly Team Member schedules & weekly time approval, focusing on creating a consistent and efficient process
- Collaborate with People & Culture to support hiring events and onboarding
- Assist Team Members with questions related to uniforms, training, account access, schedules, and pay
- Run regular reports on staffing data and make recommendations to leadership
- Prepare event cost recaps and support the event settlement process
- Assist with uniform inventory management and distribution.
- Other duties as assigned.
- Strong organizational and administrative skills
- Excellent communication skills for phone, email, and in-person interactions
- A passion for Team Member engagement and delivering excellent service
- Self-driven individual who is able to balance scheduling and administrative work around an event-based calendar
- Ability to work non-traditional schedule based on event and Team Member needs (some nights and weekends included)
- High school diploma or GED
- Bachelor’s Degree or equivalent work experience
- 2-3 years in an administrative or guest services role
- Previous experience with ABI or scheduling systems
- Previous experience with reporting and data analysis
The work environment characteristics described here are representative of those that must be met by the Coordinator, Scheduling & Team Member Support to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact the People & Culture Talent Acquisition team at talentacquisition@suns.com