What are the responsibilities and job description for the Subject Matter Expert for LEAN (m/f/d) position at PHOENIX Pharmahandel GmbH & Co KG?
29 countries. Around 49,000 colleagues. 70,000 pharmacies supplied and millions of patients: Join PHOENIX! Support us in supplying the people of Europe with medicines and healthcare products quickly and reliably - and experience a job that is as diverse as it is important. Where you can proactively master challenges, implement ideas and drive change. Look forward to pure variety at a successful, future-proof family company, the market-leading pharmaceutical retailer in Germany and at the same time the best integrated healthcare provider in Europe.
As a Subject Matter Expert (SME) for LEAN, you will serve as the internal authority on LEAN methodologies, driving continuous improvement initiatives across IT & Digital. You will collaborate closely with process owners, project teams, and leadership to embed LEAN thinking into operational practices. This role is pivotal in developing a culture of efficiency, quality, and value delivery across IT & Digital.
Location: Mannheim - hybrid working model
Your Tasks
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As a Subject Matter Expert (SME) for LEAN, you will serve as the internal authority on LEAN methodologies, driving continuous improvement initiatives across IT & Digital. You will collaborate closely with process owners, project teams, and leadership to embed LEAN thinking into operational practices. This role is pivotal in developing a culture of efficiency, quality, and value delivery across IT & Digital.
Location: Mannheim - hybrid working model
Your Tasks
- Facilitate workshops focused on process excellence, including value stream workshops and root cause analysis sessions.
- Coach employees and leadership in daily management, problem-solving processes, and LEAN tools to ensure sustainable improvements.
- Develop and maintain the IT&D LEAN toolbox, training materials, and documentation.
- Integrate LEAN principles into IT&D process management to optimize processes within the E2E value chain.
- Organize, moderate, and sustain opportunity meetings and Kaizen events according to a prioritized Kaizen funnel.
- Monitor and report on LEAN initiative outcomes, including KPIs and ROI.
- Apply LEAN principles in both production (IT & Digital run & change initiatives) and administrative (IT & Digital overhead) environments to drive value creation.
- Bachelor’s or Master’s degree in Business Administration, Engineering, IT, or a related field.
- Minimum of 4 years of experience applying LEAN methodologies in complex organizational environments.
- Strong facilitation, coaching, and stakeholder management skills.
- LEAN, Six Sigma, or equivalent certification preferred.
- Expertise in LEAN tools such as 5S, Kaizen, A3, and Value Stream Mapping.
- Proven experience in change management and influencing skills.
- Excellent communication skills in English; German is a plus.
- Future-proof: We are growing and expanding. We are the market leader and offer you a permanent employment contract, 13 monthly salaries, vacation pay as well as 30 days of vacation and much more. (job bike, company pension scheme, etc.)
- Reconciliation of private and professional life: We offer mobile office and flexible working time models.
- Career: We promote you! There are great opportunities within the PHOENIX Group.
- Continuing education: We would love to - we are happy if you are eager to learn. The PHOENIX Learning World offers you an exclusive range of further training courses.
- Team: This is how we work. We promote team cohesion through small and large events
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