Intake Counselor (55476)

SUMMARY 

Under the supervision of the Program Director, screens, interviews, schedules, and completes assessments and Intake utilizing Comprehensive Intake Assessment, Modified Mini Screening, LOCADTR3.  This position is grant funded and will end on 9/2028.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and responsibilities may be assigned. 

• Conducts level of care assessments 

• Case conference assessments with medical/psych department plus campus leader 

• Coordinates and completes the admission process to maintain an accurate daily census 

• Assist in making referrals to patients that are not appropriate for our services 

• Coordinates and completes the admission of patients with approval by their authorized representatives and/or funding agencies. 

• Performs assessments, screening, and crisis intervention with patients as required. 

• Evaluates test results, psych evaluations and other reports/interviews to determine if candidate is appropriate for treatment at Phoenix House. 

• Maintains accurate and timely documentation in accordance with the expectations and standards of Phoenix House policy and procedures and state licensing requirements. 

• Participates in clinical reviews, staff meetings, trainings, and other meetings in accordance with program needs. 

• Establish and maintains community agency communications and contacts.  

• Assists in marketing the program and increasing the referral base. 

• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements. 

• Adheres to and promotes the Phoenix House mission and values.  Acts as a role model to patients and other staff. 

• Adheres to the professional ethics and conduct of standards as established by professional licensure and the policies of Phoenix House. 

• Carries a clinical caseload to maintain direct service connection and model best practices in client engagement and documentation. 

• Provides individual counseling and facilitates group therapy sessions in alignment with program needs and as directed by the Program Director. 

• Assists site leadership in overseeing day-to-day clinical operations, ensuring timely completion of documentation, service delivery, and coordination of care. 

• Participates in multidisciplinary team meetings to promote collaborative treatment planning and continuity of care. 

• Assists in addressing operational or clinical issues that arise and provides leadership support as needed. 

COMPETENCIES (KSA’s) 

• Ethical Practices 

• Judgment  

• Relationship Management 

• Emotional Intelligence 

• Empathy 

• Professional Boundaries 

• Interview Skills 

• Global and Cultural Awareness 

• Critical Evaluation 

• Problem Solving 

• Decision Making 

• Communication 

• Teamwork  

• Crisis Management 

• Technical Capacity 

REQUIRED EDUCATION 

• Master’s Degree in Social Work, Mental Health Counseling or related field 

LICENSES/CERTIFICATIONS 

• NYS LMSW, LMHC in good standing required 

• CASAC preferred  

REQUIRED EXPERIENCE 

• Minimum two years working in substance use treatment admissions 

• Familiarity with regulations governing substance use treatment services 

• Bilingual preferred 

WORK ENVIRONMENT 

• This job operates in an indoor office environment.  This role routinely uses standard office equipment such as computers, phones, and photocopiers. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.  

• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.

Salary : $40,000 - $44,000