Human Resources Generalist (55951)

About Us 

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. Through a continuum of treatment, housing, and support services, Phoenix House provides compassionate, evidence-based care that promotes recovery, wellness, and personal dignity. We are committed to strengthening communities by empowering people to rebuild their lives with hope, accountability, and support.  

Summary

Our Human Resources team is seeking a proactive and resourceful HR Generalist (FT) who is passionate about supporting employees so they can better support the individuals and communities we serve. As a trusted partner to employees and leaders alike, you will serve as a knowledgeable, customer-focused resource for questions about benefits, leaves of absence, company policies, and related matters. You will independently manage leave administration, including Workers’ Compensation, support smooth onboarding experiences, and maintain accurate HRIS records while ensuring compliance. The ideal candidate is a self-starter who brings curiosity, care, and professionalism to their work, thrives in a collaborative environment, and is eager to contribute to meaningful HR projects while staying current on best HR practices.  

If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together. 

What We Offer 

• Paid Vacation, Sick Time, and Wellness Time 

• Medical, Dental, and Vision Insurance 

• Pet Insurance and other supplemental insurance 

• Tuition Reimbursement 

• 403(b) Retirement Plan 

• Competitive wages and more... 

Essential Duties and Responsibilities 

• Serves as a knowledgeable resource for employees regarding benefits, leaves of absence, company policies, and HRIS navigation. 

• Processes employee requests including employment verifications, tuition reimbursements, and time-in-service tracking. 

• Administers employee leaves in accordance with best practices by identifying appropriate leave types, managing required documentation, and accurately tracking leave activity. 

• Facilitates new-hire onboarding and supports employees in completing all required onboarding tasks. 

• Manages the Workers’ Compensation leave process, including completing documentation for claims review, monitoring employees on work-related leave, and acting as a liaison between the insurance carrier, Phoenix House leadership, and employees to ensure clear communication regarding return-to-work guidelines, accommodations, and restrictions. 

• Coordinates HR administrative functions such as mailing official documents, responding to requests from government and local agencies regarding employment or benefit status, and issuing benefit repayment notices. 

• Coordinates employee engagement and rewards and recognition programs.  

• Oversees the internship program and ensures Program Managers and Directors comply with established guidelines for accurate data entry and maintenance within the HRIS. 

• Conducts regular audits of employee electronic files to ensure compliance and maintains accurate, complete, and well-organized HR records. 

• Maintains current knowledge of HR trends, best practices, regulatory updates, and emerging HR technologies. 

• Continuously seeks to implement new and improved processes within the daily workstream to elevate the employee’s experience and add value to the organization. 

• Assists with HR projects and initiatives as needed. 

• Performs other duties as assigned within the scope of the role. 

Competencies 

• Leadership 

• Initiative 

• Ethical Practices 

• Judgment  

• Relationship Management 

• Emotional Intelligence 

• Professional Boundaries 

• Global and Cultural Awareness 

• Critical Evaluation 

• Problem-Solving 

• Decision Making 

• Communication 

• Teamwork  

• Crisis Management 

• Technical Capacity 

Education 

Bachelor's degree in Human Resources, Business Administration, or a related field is required. 

License or Certification 

HR Certification (preferred) 

Required Experience and Skills 

• Must be able to travel to our facilities across Long Island and New York City

• Proven experience in HR with at least three years of experience. 

• Understanding of general human resources policies and procedures. 

• Proficient knowledge of employment and labor laws. 

• Intermediate knowledge of MS Office; HRIS systems (e.g., Paycom). 

• Demonstrates ownership and accountability. 

• Excellent written and verbal communication. 

• Superior soft skills and emotional intelligence. 

• Strong analytical and problem-solving skills. 

• Ability to employ a continuous improvement mindset. 

• Desire to work as a team with a results-driven approach 

• Superior negotiation and conflict-resolution skills. 

• Excellent organizational skills and attention to detail. 

• Superior time management skills. 

• Ability to prioritize tasks and meet deadlines. 

• Willingness to act with integrity, professionalism, and confidentiality. 

Work Environment 

This job operates in an indoor office environment.  This role routinely uses standard office equipment such as computers, phones, and photocopiers. 

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. 

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.  

• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 30 pounds.

Salary : $56,000 - $84,000