Controller

POSITION DESCRIPTION

Reporting to the chief financial offer (CFO), the Controller will be hands-on and responsible for oversight of all finance, accounting and reporting activities. As the number-two executive to the CFO, the Controller will be involved in supporting presentations to the board finance and audit committee and will work closely with the senior leadership team.

The Controller will lead all day-to-day finance operations of a budget of $13-$15 million and supervise a team of staff members including functional responsibility over accounting, accounts payable, accounts receivable, payroll, and grants administration. The Controller will ensure that Phoenix Programs of Florida, Inc. (PPFL) has the systems and procedures in place to support effective program implementation and conduct flawless audits. The Controller will work closely with program leaders and their staff, not only to educate them regarding finance and accounting procedures but also to explore how the finance function can support program operations.

In addition, she or he will partner with the CFO, senior leadership, and the human resources (HR) and information technology (IT) staff to enhance and better integrate finance, HR, and IT functions.

JOB DUTIES AND RESPONSIBILITIES

Finance and Accounting Transactions and Leadership

• Perform and oversee all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.

• Accounts Receivable
  • Oversee agency billings for Medicaid, insurance, and self-pay
• Establish and review Aged Accounts Receivable
• Review contracts for spending and payment patterns
• Manage collection of outstanding receivables.
• Accounts Payable
  • Ensure invoices are paid in a timely manner
• Ensure the organization does not incur late payment charges
• Ensure timely bank reconciliation are completed
• Maintain chart of accounts
• Perform other duties as assigned.

• Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures.
• Coordinate all audit activity to include UFR audit preparation and other State audits as required.
• Consistently analyze financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep senior leadership abreast of PPFL's financial status.
• Prepare reports for various government agencies.
• Assist PPFL's leadership in the annual budgeting and planning process; administer and review all financial plans and compare to actual results with a view to identify, explain, and correct variances as appropriate.
• Support the CFO in engaging the board's audit and finance committees around issues and trends in financial operating models and delivery.
• Oversee all financial, project/program and grants accounting; ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period; collate financial reporting materials for government, corporate, and foundation grants, where applicable.
• Manage organizational cash flow forecasting by working in partnership with the program directors and leadership; continuously collaboration to assess the financial efficacy of program operations and establish finance and administrative systems to support program operations.
• Manage and track the performance of invested assets in keeping with policies and investment guidelines.

Team Leadership

• Leverage strengths of the current finance team members, help to clarify roles and responsibilities and develop and implement training programs in order to maximize and reach optimal individual and organizational goals.
• Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.

Required Key Performance Indicators (KPI):

• 100% of all supervisees have met their KPI's

Billing & Collections:

• Net Collection rate (NCR) will be greater than 98%.
• Denial rate of insurance payment will be less than 3%.
• First Pass Rate will be greater than 97%.
• Days in A/R will be less than 25 days.
• Third party fees will be billed 100% of the time within the timely filing deadline.
• 100% of financials will be updated in E.H.R within 24 hours of receipt.
• 99% accuracy on entering information in E.H.R.

AP

• All payables will be entered and processed in 3 days. Timely completion rate must be 100%.
• Vendor payments are to be processed accurately 100% of the time.
• Utilization of vendor discounts offered on early payment terms - 100% of the time.
• Month end close to be completed by the 10^th business day each month.
• All completed financial reports to be submitted to CFO by the 11^th business day each month.
• Annual employee turnover must not exceed 30%.
• 100% of performance evaluations will be completed for all employees by direct supervisors on a quarterly basis.
• Overtime costs must not exceed 1.5% of department salaries.
• 100% of required trainings will be completed within specified time frames.

Required Knowledge, Skills, and Abilities:

• Knowledge of third party billing (Insurance, Medicaid, Etc.)
• Leverage strengths of the current finance team members, help to clarify roles and responsibilities and develop and implement training programs in order to maximize and reach optimal individual and organizational goals.
• Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.
• Personal qualities of integrity, credibility, and unwavering commitment to PPFL's mission; a proactive, hands-on strategic thinker who will own, in partnership with the CFO, the responsibility for finance
• Solid experience coordinating audit activities and managing reporting, budget development and analysis, accounts payable and receivable, general ledger, payroll, and accounting for investments
• A track record in grants management as it relates to compliance and reporting of government, corporate and foundation grants is essential
• Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors; advanced knowledge of accounting and reporting software
• Commitment to recruiting, mentoring, training, and retaining a diverse team; the foresight and ability to delegate accordingly
• Keen analytic, organization and problem-solving skills which allows for strategic data interpretation versus simple reporting

REQUIRED EDUCATION AND EXPERIENCE:

• BS/BA in Accounting; MBA and/or CPA a plus.
• Ten years of financial management experience - non-profit environment preferred.

LICENSES/CERTIFICATIONS: CPA preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

REGULARLY REQUIRED: to sit, use arms/hands to reach, manipulate, handle, or feel objects, tools, or controls; written and verbal communication, ability to hear.

OCCASIONALLY REQUIRED: to stand, walk, stoop, kneel or crouch and lift and/or move up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• A typical office environment, with minimal exposure to excessive noise or adverse environmental issues
• Local travel may be required with possible exposure to heat, cold, inclement weather conditions, and occasional environmental hazards.

• Exposure to clients infected with Hepatitis B, HIV, TB, or other infectious diseases is possible.

SPECIAL SCHEDULING NEEDS None noted.

Phoenix Programs of Florida, Inc.is an Equal Opportunity Employer, and all qualified applicants and team members will be considered for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, disability, genetic information, military or veteran status or any other characteristic protected by federal.