What are the responsibilities and job description for the Training, Practicum & Onboarding Program Manager position at Phoenix House Florida and Careers?
About Us
Phoenix House Florida is a mission-driven nonprofit organization dedicated to providing compassionate, evidence-based treatment for individuals experiencing substance use disorders and co-occurring mental health conditions. We are committed to advancing health equity, supporting recovery, and strengthening our community through high-quality services and a well-trained, supported workforce.
Position Overview
The Training, Practicum & Onboarding Program Manager plays a key role in building and sustaining a strong behavioral health workforce. This position is responsible for developing and managing practicum and residency programs for students and pre-licensed professionals, as well as leading a comprehensive onboarding process for all new hires.
The ideal candidate is collaborative, values-driven, and passionate about workforce development, clinical excellence, and supporting staff in mission-based work.
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Key Responsibilities
Practicum & Residency Program Development
· Design, implement, and oversee practicum and residency programs in substance use and co-occurring disorders treatment
· Build and maintain partnerships with colleges, universities, and training institutions
· Coordinate student placements, supervision, evaluations, and required documentation
· Ensure programs meet licensure, certification, and accreditation requirements
· Monitor program outcomes and recommend improvements
New Hire Onboarding & Training
· Develop and manage a structured, welcoming onboarding experience for all new employees
· Develop and facilitate orientation, mandatory trainings, and role-specific learning pathways
· Ensure onboarding reflects nonprofit values, trauma-informed care, cultural humility, and ethical practice
· Collaborate with supervisors to support staff retention and professional growth
Workforce Development & Collaboration
· Partner with clinical leadership, HR, and program teams to identify training needs
· Support continuous quality improvement efforts related to staff development
· Maintain accurate training and onboarding records for compliance and reporting
· Assist with grant-related training requirements, as applicable
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Qualifications
Required
· Master’s degree in Social Work, Counseling, Psychology, or related behavioral health field
· 3–5 years of experience in substance use disorder treatment with co-occurring mental health conditions
· Experience in training, supervision, or workforce development
· Commitment to nonprofit values, equity, and community-based care
Preferred
· Licensed or license-eligible clinician (LCSW, LMHC, LMFT, or equivalent)
· Experience developing or managing practicum, internship, or residency programs
· Familiarity with nonprofit behavioral health regulations and accreditation standards
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What We Offer
· Competitive nonprofit salary commensurate with experience
· Comprehensive benefits package (health, dental, vision, retirement, paid time off)
· Supportive, mission-driven team culture
· Opportunities for professional growth and leadership development
· The opportunity to make a meaningful impact in the community
#PHFL
Benefits:
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person