Federal Work Study - FWS Check-In Staff (Learning Commons)

$14.70/per hour

This is a part-time, temporary position not eligible for benefits.

Flexible days and hours

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Phoenix College (PC), the first public junior college in Arizona, welcomed its first students on September 13, 1920. In 1962, PC transitioned to a community college that is part of the Maricopa Community College District. Currently, PC serves an ethnically-diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students; PC proudly champions for social justice, equity, and access. The majority of our students are part-time, first-generation students seeking career technical education or university transfer.

With over 150 degree and certificate programs, Phoenix College embraces a learning-centered approach to ensure quality teaching and learning. We strive to prepare our students to meet their unique goals — university transfer, career training and advancement, and lifelong learning. Join our community of educators to make a difference with us.

Phoenix College continues to offer accessibility to students while maintaining a high-quality education. Notably, PC was recently named one of the top 150 Community Colleges eligible for the Community College Excellence Program. Join our top-tier faculty and staff as we continue to innovate and lead in higher education.

Learning Commons check-in staff are the first point of contact for students seeking academic assistance at Phoenix College. This position assists the Check-In Desk Coordinator to create a welcoming learning environment; to ensure timely and equitable access to academic tutoring; and to make appropriate referrals to other services on campus. The check-in staff position is based on good customer service and treating each individual, who they encounter, with respect and kindness, so as to make their experience with tutoring at the Learning Commons a positive one.

Essential Functions:
50% - Checks students in and out for drop-in tutoring sessions; places students with proper tutor; maintains student usage data; monitors wait times; and uses
effective customer services skills to keep students and tutors informed.
40% - Welcomes students to tutoring and explains how to use our services; gets to know who our tutors are and what subject(s) the tutors are capable of tutoring;
knowledgeable about Learning Commons’ services and responds to inquiries generated virtually or by phone in a polite and professional manner; participates in
office functions as assigned.
10% - Other duties as assigned.

• Ability to maintain a courteous, friendly mannerism when working with students and staff virtually or on the phone; demonstrates patience and good customer service skills.
• Demonstrated superior organizational skills; ability to perform multiple tasks while maintaining attention to details.
• Ability to work with a diverse population.
• Ability to keep a work schedule and present yourself in a professional manner.

Please submit a financial aid award letter and a resume showing how the applicant's experience meets the minimum qualifications to samantha.crandall@phoenixcollege.edu

• Student must be attending Phoenix College during the current semester (enrolled in a minimum of 6 credits).
• In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.
• FWS is a need-based, federally funded program.
• FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
• FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
• The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
• For more detailed information, please go to the Department of Education's Federal Work-Study Program website.

Open until filled

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.