What are the responsibilities and job description for the Verizon Representative position at Philly Business Solutions?
Philly Business Solutions, empowers its Verizon Representatives to design custom connectivity packages for our customers. The Verizon Representative also assesses our customers’ usage patterns and budgets to recommend the perfect Verizon plan, transforming standard inquiries into customized enrollment solutions.
As a full-time Verizon Representative, you’ll connect with customers to showcase how Verizon Wireless makes mobile connectivity simple, powerful, and dependable. With every enrollment interaction, the Verizon Representative helps our customers experience the difference of a network that’s designed for performance and reliability. Beyond closing enrollments, you’ll build trust through follow‑ups that reinforce Verizon’s reputation for reliable connectivity.
Responsibilities of the Verizon Representative
- Begin in-person enrollment conversations with curiosity to learn what matters most to customers about their mobile service.
- Offer balanced and useful advice that helps customers evaluate Verizon smartphones and data plans effectively.
- Support their journey by removing uncertainty and highlighting how Verizon can better serve their lifestyle.
- Encourage progress by presenting options that provide noticeable improvements in speed and reliability.
- Develop trust through consistent follow-up and genuine interest in their satisfaction with Verizon solutions.
- Reinforce positive experiences by ensuring enrollment recommendations align with their actual needs and goals.
Qualifications of the Verizon Representative
- A high school diploma or equivalent is preferred but not mandatory.
- Experience in customer service is a plus.
- Ability to identify customer needs and recommend personalized wireless solutions.
- Goal-driven professional motivated by performance and customer satisfaction.
- Passion for customer engagement and wireless technology.
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
Salary : $55,000 - $60,000