What are the responsibilities and job description for the Front Desk Receptionist and Billing/Insurance Coordinator position at Phillips Friedrich Family Dentistry?
Job Summary
We are seeking a dedicated and detail-oriented Front Desk Receptionist and Billing/Insurance Coordinator to join our healthcare team. This role is essential in providing exceptional patient service while managing administrative tasks related to billing and insurance coordination. The ideal candidate will have experience in a medical office setting, possess strong organizational skills, and demonstrate proficiency with various electronic health record (EHR) systems.
Duties
- Greet patients warmly and manage front desk operations, ensuring a welcoming environment.
- Schedule patient appointments and manage the clinic calendar efficiently.
- Handle medical billing tasks, including insurance verification and processing claims.
- Maintain accurate medical records, ensuring compliance with HIPAA regulations.
- Review documentation for accuracy, including proper dental codes
- Assist with patient intake processes, including collecting necessary information and updating care plans.
- Respond to patient inquiries with excellent phone etiquette.
- Provide clerical support, including filing, typing, and managing correspondence.
- Collaborate with healthcare providers to ensure seamless communication regarding patient care.
- Utilize Dentrix for efficient record management.
Experience
- Previous experience as a medical/dental receptionist or in a similar administrative role within a healthcare setting is preferred.
- Familiarity with dental terminology, health information management, and insurance processes is essential.
- Strong customer service skills with the ability to handle sensitive situations professionally.
- Experience in dental office management or clinic experience is a plus. Join our team where you can make a difference in patient care while advancing your career in the healthcare industry!
Job Type: Part-time
Pay: $22.00 - $26.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $22 - $26