Medical Front Desk Receptionist

Essential Duties and Responsibilities

·         Create a customer-friendly environment.

·         Answer phones, referring calls to physicians or triage nurses as needed.

·         Retrieve messages from voicemail.

·         Greet patients.

·         Schedule appointments.

·         Register patients in the computer.

·         Verify demographics and insurance information.

·         Check out all patients.

·         Collect co-payment; print receipt as needed.

·         Post all charges and payments.

·         Reconcile money collected and charges at the end of your shift.

·         Address all emergency referrals.

·         Confirm appointment schedule via phone.

·         File letters, reports, doctor's notes, and triage notes.

·         Maintain supplies of all forms and office materials.

·         Order and restock office supplies (Notify manager of needs).

·         Maintain waiting room, magazines, and toys for a generally tidy appearance.

·         Verify that TV & Music are on in the waiting room.

·         Miscellaneous clerical and administrative duties as requested.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skills, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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