What are the responsibilities and job description for the Keyholder position at PHILIPP PLEIN?
Company Description
PHILIPP PLEIN is a luxury fashion brand founded in Munich in 1998 by entrepreneur and designer Philipp Plein. Known for its strong identity and unconventional approach to luxury, the brand offers men's, women's, and children's clothing collections, along with jewelry, accessories, and home products. With headquarters in Lugano, Switzerland, and showrooms in Milan, New York, and Hong Kong, PHILIPP PLEIN has a global presence across key markets like New York, Tokyo, Paris, and Dubai. The company employs over 200 people worldwide and caters to a sophisticated and ultra-contemporary clientele.
Role Description
We are seeking a full-time Keyholder to join our team at the PHILIPP PLEIN store in Cabazon, CA. The Keyholder will play a pivotal role in daily store operations, including opening and closing duties, overseeing sales transactions, and maintaining a high standard of customer service. Responsibilities include assisting clients, managing merchandise, ensuring the store remains organized, and supporting team members to achieve sales goals. The Keyholder will act as a leader in the absence of senior management and ensure the brand’s values and standards are upheld.
Qualifications
PHILIPP PLEIN is a luxury fashion brand founded in Munich in 1998 by entrepreneur and designer Philipp Plein. Known for its strong identity and unconventional approach to luxury, the brand offers men's, women's, and children's clothing collections, along with jewelry, accessories, and home products. With headquarters in Lugano, Switzerland, and showrooms in Milan, New York, and Hong Kong, PHILIPP PLEIN has a global presence across key markets like New York, Tokyo, Paris, and Dubai. The company employs over 200 people worldwide and caters to a sophisticated and ultra-contemporary clientele.
Role Description
We are seeking a full-time Keyholder to join our team at the PHILIPP PLEIN store in Cabazon, CA. The Keyholder will play a pivotal role in daily store operations, including opening and closing duties, overseeing sales transactions, and maintaining a high standard of customer service. Responsibilities include assisting clients, managing merchandise, ensuring the store remains organized, and supporting team members to achieve sales goals. The Keyholder will act as a leader in the absence of senior management and ensure the brand’s values and standards are upheld.
Qualifications
- Strong proficiency in Retail Sales and Customer Service skills to create a premium shopping experience and drive sales performance.
- Excellent Communication skills to effectively interact with diverse clients and team members.
- Comprehensive Product Knowledge to provide informed suggestions and promote the value of PHILIPP PLEIN collections.
- Ability to enhance Customer Experience by building lasting relationships and maintaining high satisfaction levels.
- Previous experience in a supervisory or keyholder role within a luxury retail environment is highly desirable.
- Detail-oriented with strong organizational skills to maintain store standards.
- Flexibility to work weekends and holidays as required by a retail schedule.