Senior Program Analyst

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• Location1234 Market Street, 16th Floor, Philadelphia, PA, 19107, United States
• Base Pay$64610.00 - $75081.00 / Year
• Job CategoryPHDC
• Employee TypeNon-Represented, Non-Exmt
• Required Degree4 Year Degree
• Manage OthersYes
• Minimum Experience2 Years
  
  

Contact information

• NamePHDC Human Resources Department
• Emailphdc-hr@phila.gov
  
  

Description

The Senior Program Analyst will serve as the Data and Performance Outcomes Coordinator for the Philadelphia Housing Development Corporation (PHDC). This role involves leading and supporting strategic initiatives, new program development, quality assurance, and performance and process improvements. The incumbent will use their skills to monitor key data indicators; measure program impacts and trends to identify areas for improvement; and deliver these insights to leadership in clear and accessible media that foster a data-driven decision-making department and agency culture.

PHDC Offers a Generous Benefits Package, Including

• Superior health insurance (including prescription, vision, and dental)
• Generous retirement plan
• Life insurance
• Deferred compensation
• Paid vacation and sick time
• And much more!
  
  

ONCE HIRED ALL EMPLOYEES MUST BECOME A RESIDENT OF THE CITY OF PHILADELPHIA WITHIN SIX MONTHS OF APPOINTMENT AND MAINTAIN RESIDENCY STATUS IN THE CITY OF PHILADELPHIA AS A CONDITION OF EMPLOYMENT.

PHDC is an equal opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status.

Requirements

MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE

• Completion of a bachelor’s degree from an accredited college or university, and at least two years of experience in the field of public sector program implementation, research, housing policy, and/or other related fields.
• Background or Coursework in Data Science or a related field. Knowledge of MDE/WBE compliance frameworks in public or affordable housing contracting environments (OR)
• Master’s Degree in Social Policy, Government Administration, Public Policy, Urban Planning, or another relevant field (OR)
• Any equivalent combination of acceptable education and experience in the field(s) of public sector program administration, research, housing policy, or another related field.
  
  

Summary

Description of Duties:

Database Management & Reporting

• Build and maintain an understanding of the department’s existing data collection methods and tools; recommend and implement process improvement strategies
• Create and maintain low-code and relational database applications to manage eligibility and program processes and data
• Design user interfaces for program applications that enhance and streamline the internal and external user experience
• Design reports, dashboards, and data models to report on program performance
  
  

Process Improvement & Evaluation

• Define performance measurement benchmarks and implement continuous quality improvement-focused monitoring of key impact and performance data
• Conduct data mining, statistical analysis, and research to proactively identify opportunities and threats; recommend actions to address challenges
• Conduct program evaluations and provide recommendations for improvement in processes, programs, and policies
• Create training materials for new processes and to help standardize existing processes
• Participate in short- and long-term strategic planning related to department needs and the organization’s overall mission, vision, and goals
• Serve as a liaison to funding providers, City departments, and community partners involved with department-related research and data analysis
  
  

Skills

• Ability to research, analyze, and make sound policy and procedural recommendations
• Ability to learn quickly and adapt to new technologies and methodologies
• Ability to write clear and concise reports with effective data visualization and present them effectively to a variety of audiences
• Experience maintaining low-code applications and relational databases and willingness to learn programming skills as needed
• Strong experience using Power BI or similar tools for data modeling and visualization.
• Proficiency in managing and analyzing large datasets; ability to present complex data to non-technical audiences.
  
  

Additional Information

• Package NamePHDC Package (1EDU)