What are the responsibilities and job description for the Front Desk Clerk position at PHB Operations, LLC?
Overview
We are seeking a dynamic and friendly Front Desk Clerk to be the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm and professionalism, ensuring smooth office flow, and providing exceptional customer support. The ideal candidate will be highly organized, tech-savvy, and capable of handling multiple responsibilities with a positive attitude. Join us to create a warm, efficient environment that leaves a lasting positive impression on visitors and team members alike!
Duties
- Greet visitors and clients warmly, establishing a professional and inviting atmosphere
- Manage multi-line phone systems, directing calls accurately and courteously
- Handle appointment scheduling and calendar management using Google Workspace or Microsoft Office tools
- Perform data entry, filing, and record-keeping with precision and attention to detail
- Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
- Provide excellent customer service by addressing inquiries promptly via phone or in person
- Support administrative functions including proofreading documents, managing correspondence, and supporting team members with clerical tasks
- Maintain a clean, organized front desk area to promote efficiency and professionalism
Experience
- Previous office or administrative experience in a fast-paced environment is preferred
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
- Experience handling multi-line phone systems and phone etiquette is essential
- Bilingual abilities are highly valued to assist diverse client needs effectively
- Demonstrated organizational skills with the ability to prioritize tasks efficiently
- Clerical experience including filing, proofreading, calendar management, and customer support roles is advantageous
- Familiarity with medical or dental receptionist duties or personal assistant responsibilities is a plus
- Proven ability to manage time effectively while juggling multiple responsibilities in an office setting
Join our team as a Front Desk Clerk where your energy, organizational skills, and dedication will help us deliver outstanding service every day!
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $18