Manager Market Access Operations

Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first-in-class potassium-competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid-related disorders.

Our Current Portfolio Includes

• VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD
• VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults
  
  

Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE).

At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.

We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work.

In July 2024, we proudly earned the distinction of being Great Place to Work® certified, with 89% of surveyed employees affirming that Phathom is an exceptional workplace.

Ready to help change the landscape in GI? Join us and be part of something extraordinary.

Manager, Market Access Operations

As a member of the Market Access team, the Manager of Market Access Operations will play a key role in the strategic and tactical execution of the business plans for Phathom products. This role is a hybrid role with responsibilities split between contract management and payer marketing. Contract management will involve assessing existing and potential payer agreements, working with 3rd party processing partner on claim management, analyzing data to ensure alignment with terms and conditions of contracts and working with finance on GTN accounting and reporting. The Manager will also work on various payer marketing projects. The manager will collaborate with brand marketing, HEOR and access team members to evaluate progress of existing marketing strategy and tactics and suggest new options. The manager will also provide support to Phathom’s Patient Assistance programs and evaluate new programs to enhance the business. This Manager will collaborate cross functionally working closely with Phathom leadership in Market Access, Finance, Brand Marketing, Sales & Sales Operations, Legal and Insights & Analytics. The role will report to the Sr. Director, Market Access Strategy & Operations and will have high visibility throughout the organization.

Accountabilities

• Interpret contract language and have a thorough understanding of PBM networks and contractual verbiage as stated in account agreements
• Provide review of all rebate claim documents for accuracy and completeness and lead dispute resolution with our 3rd party vendor
• Understands formularies and can interpret rebate eligibility requirements
• Analyzes and resolves disputes with accounts involving contract interpretation or processing issues; engages Account Team or other internal teams as needed
• Coordinate with market access team to support strategy development, implementation, and execution
• Have knowledge of and support the execution of all Phathom patient support programs such as OOP assistance, PAP, or PA support programs
• Evaluate and implement AI-powered solutions for contract management, rebate processing, and payer analytics
• Partner with Brand Marketing & Agencies to provide necessary promotional and pull through tools and messages to support account team engagement on brand payer initiatives.
• Become subject matter expert for Account Team analytics, MMIT Analytics and Radar platforms
• Perform ad-hoc analysis and projects as required
• Ensures alignment with internal teams (Insights & Analytics, Legal & Compliance, Marketing Team, Sales) to identify and execute on market access needs
• Manage Phathom budgets and resources appropriately
• Provide direct support to the Sr. Director Market Access Strategy & Operations
  
  

This is a hybrid role, requiring some in-office in Florham Park NJ (3 days per week) presence and some at-home flexibility.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of professional experience, with at least 3 years working at a Pharmaceutical or Biopharmaceutical organization preferred
• 1 year experience in Market Access operations or Finance team working with managed care commercial rebates preferred, or contracting
• Solid understanding of contracts and contract terms including knowledge of contracting for brand pharmaceuticals
• Understanding of US payer channels, pricing dynamics and contracting within commercial and government channels
• Ability to operate with a “roll-up-your-sleeves” mindset and excel in a fast-paced, startup company environment
• Experience working with or managing third-party vendors and contractor relationships
• Basic knowledge of the competitive landscape of PBMs, GPOs and formulary coverage
• Understanding of patient support programs like co-pay cards, OOP support options and policies and programs for prior authorization support.
• Track record of applying strong analytical skills to enhance decision-making.
• Strong ability to review and identify issues and opportunities in the business
• Excellent attention to detail and accuracy
• Intermediate to advanced skill in Microsoft Excel (extensive experience with pivot tables and vlookup)
• Excellent oral/written communications skills and interpersonal skills
  
  

Phathom’s Core Values

• Perseverance – With hard work and determination, together we overcome all obstacles
• Humble – We put others first, remain grounded and let our work speak for itself
• Accountable – We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day
• Transparent – We say what we mean, debate openly and respectfully, and have no hidden agendas
• Entrepreneurial – We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally
  
  

Working At Phathom

Benefits

At Phathom, we prioritize the total well-being of our “Phamily” members. Our commitment is reflected in a competitive employee benefits package designed to support employees and their families’ overall well-being, now and in the future, including:

• Highly competitive medical, dental and vision coverage options with low monthly premiums
• Roth & Traditional 401(k) savings plan with annual employer match
• Long-term incentive equity compensation program
• Employee Stock Purchase Plan (ESPP)
• Comprehensive paid leave programs, including:
• 16 weeks of paid parental leave for all new parents
• 4-week part-time Bridge-Back-to-Work Program
• Hybrid and Flex Working Arrangements
• Unlimited Time Off
• 17 paid company holidays in addition to a year-end winter shutdown period
  
  

Other Benefits

• Annual Fitness & Wellbeing Reimbursement
• Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
• Company-provided short and long-term disability benefits
• Pet insurance benefits
• Company-funded HSA plan
• Accident and Hospital Indemnity insurance
• Employee Assistance Program (EAP)
• Paid time off to volunteer
• Employee recognition program
• Employee discounts
  
  

Annual Base Salary: $125,000-$160,000

Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to?careers@phathompharma.com.