What are the responsibilities and job description for the Front Desk Associate position at Pharos Athletic Club?
Job Overview:
We are seeking a dedicated Front Desk Associate to join our team at Pharos Athletic Club! The ideal candidate will be the first point of contact for guests and play a crucial role in providing exceptional customer service and creating a positive experience for all members and visitors.
Duties:
- Greet guests in a friendly and professional manner
- Handle guest inquiries, provide information about gym services and give tours of the facility
- Process payments and contracts for memberships and retail products
- Address guest concerns and resolve issues promptly
- Making smoothies/shakes
- Cleaning and maintaining of all areas in the gym including lobby, restrooms, workout rooms/equipment and towel service(wash, dry, and fold)
Requirements:
- Proven experience in guest relations, hospitality management, or a related field
- Excellent phone etiquette and communication skills
- Strong customer service orientation
- Familiarity with front desk operations in a gym setting
- Ability to multitask and work effectively in a fast-paced environment
- Multilingual abilities are advantageous
Join our team as a Front Desk Associate and be part of a dynamic customer service environment where your skills in service and guest relations will shine.
Job Type: Part-time
Pay: $16.50 - $18.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Experience:
- fitness: 1 year (Preferred)
Ability to Commute:
- Palm Springs, CA 92262 (Required)
Ability to Relocate:
- Palm Springs, CA 92262: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19