Process Technician

Job Title: Senior Process Technician

Job Location: Andover, MA Onsite, United States

Employment Type: Contract on W2

Experience Level: Mid-Senior Level

Job Description:

About the Role

The Senior Process Technician drives the execution of Commercial, Clinical, and/or Development production according to Standard Operating Procedures and Production Schedule. This role works on interdisciplinary self-directed teams to define and implement process improvements and participate in process troubleshooting.

Key Responsibilities

• Execute manufacturing operations on the production floor for buffer/media make-up tanks, glass washers, autoclaves, bioreactors, filtration equipment, inoculum preparation, chromatography skids, and/or UF/DF skids with varying levels of automation.
• Execute SOPs for unit operations including but not limited to CIPs, SIPs, sanitization, and related activities.
• Support commissioning, qualification, and validation activities for process equipment.
• Troubleshoot equipment, automation, and process issues on the manufacturing floor.
• Drive right-first-time execution, timely review of daily documentation, and data entry.
• Monitor, identify, and communicate process and compliance trends in real time.
• Support audit walkthroughs, GMP observations, and improvement initiatives.
• Review controlled documentation including SOPs, batch records, formulation records, and forms.
• Support QTS investigations and CAPA implementation in collaboration with SMEs.
• Maintain training compliance and review curriculum related to manufacturing processes.
• Support Lean Manufacturing, sustainability, operational excellence, and continuous improvement initiatives.
• Partner with cross-functional teams to support manufacturing campaigns.
• Escalate risks related to operations, personnel safety, equipment functionality, product supply, or quality compliance.
• Ensure work requests are generated for equipment issues.
• Utilize enterprise systems including SAP, LIMS, AMPS, PDOCS, and/or QTS.
• Maintain inventory accuracy, reconciliation, and task prioritization to meet operational metrics.

Required Qualifications

• Experience in biopharmaceutical or GMP manufacturing environment.
• Hands-on experience with upstream/downstream process equipment.
• Strong troubleshooting and technical problem-solving skills.
• Experience with SOPs, batch documentation, and GMP compliance.
• Familiarity with SAP, LIMS, or related manufacturing systems.
• Ability to work in cross-functional manufacturing teams.
• Strong communication and documentation skills.