What are the responsibilities and job description for the Quality Manager position at PHA Georgia, LLC?
Quality Manager
SUMMARY: The Quality Manager is responsible for all quality functions pertaining to production lines; including control plans, inspections sheets, continuous improvement, 8-D problem solving and containment plans.
DUTIES AND RESPONSIBILITIES:
- Ensures customer satisfaction and the increase of product/process quality through measures such as: PPM, cost of quality, number of concerns/Q.R.’s and quality ratings.
- Aims to achieve these objectives in the most cost-effective manner.
- Performs customer courtesy visits.
- Travels to customer locations to address quality issues.
- Uses the 8-D program solving process to identify root cause and develop corrective actions.
- Conducts tear-down analysis and disposition of all customer returns.
- Oversees implementation of continuous improvement activities.
- Collaborates within a team regarding design issues.
- Obtains quotes for prototype builds, gages, etc.
- Designs various small gages which affect quality.
- Coordinates internal and external sort or rework activities.
- Develops and maintains various documentation (Control Plans, P.P.A.P., P.F.M.E.A., Process Flow, etc.) pursuant to IATF 16949 guidelines.
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
- Directly supervises Team Leader, Quality Control Technicians, and Quality Inspectors within the Quality department.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
- Bachelor's Degree (BA/BS) from four-year college or university in Engineering, Industrial Technology, or other related field.
- Computer skills required:
- Ability to utilize computer applications such as Windows and Microsoft Office Suite.
- At least 4 years of experience as an engineer; preferably within a Tier One or Tier Two automotive supplier.
- Knowledge of blueprints and geometric dimensioning and tolerancing.
- Ability to speak Korean preferred.
- Must be able and willing to travel frequently to customer locations.