What are the responsibilities and job description for the Customer Service Representative - Part Time 25 hours position at PGW Auto Glass?
Essential Job Duties
Education & Experience:
- Assist with customer paint orders, look up formulas, and mix the paint based on the formula.
- Handle phone and emails from customers pertaining to price quotes
- Call center functions to provide quality customer service
- Ensure the company establishes and maintains constant communication with customers.
- Knowledgeable on all aspects of product inventory, which may include, data entry,
- Generate sales/buys from online leads
- May require an understanding of eBay and eCommerce sites
- Assume other duties as assigned.
Education & Experience:
- High school degree or equivalent.
- Call Center Customer service experience
- Bi-Lingual, English & Spanish.
- 2 years of college.
- Must have good written and verbal communication skills.
- Must have good customer relations skills.
- Ability to work well with others.
- Must have the ability to work under conditions of frequent interruptions.
- Be attentive to details.
- Work is primarily sedentary: must be able to sit for extended periods of time and use a
- The employee must occasionally lift and/or move up to 75 pounds.